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Johan van Dyk
Johan van Dyk is a seasoned Functional Consultant with extensive experience working with Microsoft partners to implement Dynamics 365 Customer Engagement solutions. Since 2009, Johan has been instrumental in translating user requirements into actionable development instructions, ensuring seamless system development and implementation. His expertise spans across various Dynamics 365 applications, including Customer Insights, Sales, Customer Service, and Field Service.
Johan's role as a Functional Consultant involves not only system development but also conducting progress demonstrations, managing bug fixes, and occasionally handling systems development work. His deep understanding of Dynamics 365 allows him to effectively bridge the gap between technical teams and end-users, ensuring that solutions are tailored to meet business needs.
In addition to his consulting work, Johan is a highly skilled trainer with a passion for helping others learn and grow. As a Microsoft Certified Trainer, he has delivered comprehensive training on Dynamics 365 and Power Platform to international audiences, including training centers in the USA, Canada, UK, Netherlands, and Sweden. Johan excels in developing and presenting training content, conducting customer training needs analysis, and creating electronic manuals and quick reference guides.
Johan's training capabilities are further enhanced by his experience in setting up and managing Learning Management Systems (LMS) and delivering courses both in-class and online. He is adept at preparing resident training teams to deliver content, conducting practical assessments, and managing user adoption post-implementation. His commitment to training success is evident in his ability to monitor and report on key performance indicators (KPIs) for training effectiveness.
With a strong background in adult learning and a dedication to making a difference in people's lives, Johan is well-positioned for any Dynamics 365 Customer Engagement and Power Platform training opportunities. His unique blend of technical expertise and training proficiency makes him an invaluable asset to any organization seeking to enhance their Dynamics 365 capabilities.
Johan's role as a Functional Consultant involves not only system development but also conducting progress demonstrations, managing bug fixes, and occasionally handling systems development work. His deep understanding of Dynamics 365 allows him to effectively bridge the gap between technical teams and end-users, ensuring that solutions are tailored to meet business needs.
In addition to his consulting work, Johan is a highly skilled trainer with a passion for helping others learn and grow. As a Microsoft Certified Trainer, he has delivered comprehensive training on Dynamics 365 and Power Platform to international audiences, including training centers in the USA, Canada, UK, Netherlands, and Sweden. Johan excels in developing and presenting training content, conducting customer training needs analysis, and creating electronic manuals and quick reference guides.
Johan's training capabilities are further enhanced by his experience in setting up and managing Learning Management Systems (LMS) and delivering courses both in-class and online. He is adept at preparing resident training teams to deliver content, conducting practical assessments, and managing user adoption post-implementation. His commitment to training success is evident in his ability to monitor and report on key performance indicators (KPIs) for training effectiveness.
With a strong background in adult learning and a dedication to making a difference in people's lives, Johan is well-positioned for any Dynamics 365 Customer Engagement and Power Platform training opportunities. His unique blend of technical expertise and training proficiency makes him an invaluable asset to any organization seeking to enhance their Dynamics 365 capabilities.
- First Name
- Johan
- Last Name
- van Dyk
- Training Organization Name
- Mr and Mrs Cloud Pty Ltd
Contact
- Alternate Email
- [email protected]
- johan1024
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