KEVIN KOEPER
Hermitage, TN
[email protected]
SUMMARY
Cisco certified voice engineer with strong training and course development skills and a wide variety of technical experience with Cisco equipment.
CERTIFICATIONS
CCIE Collaboration #38155 – Cisco Certified Internetwork Expert, valid through 3/2027
CCSI #35278 – Certified Cisco Systems Instructor, valid through 11/2026
CCNP Collaboration – Cisco Certified Network Professional, valid through 3/2027
CCNA – Cisco Certified Network Associate, valid through 4/2028
AWARDS
Cisco Instructor Excellence Award (2025) – Top 25% of Cisco instructors for the year
Cisco Instructor Excellence Award (2023) – Top 25% of Cisco instructors for the year
Cisco Instructor Excellence Award (2022) – Top 25% of Cisco instructors for the year
Cisco Instructor Excellence Award (2021) – Top 25% of Cisco instructors for the year
Cisco Instructor Excellence Award (2020) – Top 25% of Cisco instructors for the year
Cisco Instructor Excellence Award (2019) – Top 25% of Cisco instructors for the year
Cisco Instructor Excellence Award (2018) – Top 25% of Cisco instructors for the year
Cisco Instructor Excellence Award (2017) – Top 25% of Cisco instructors for the year
PROFESSIONAL EXPERIENCE
SKYLINE ATS, Remote Instructor / Consultant 2015- Present
• Taught Cisco technical training classes including CCNA, CLWXCALL, CLCOR, CLFNDU, CLICA,
QoS and several customized VoIP classes. Classes were 3-5 days long and were delivered in person
or over Webex.
• Developed new and updated Cisco Collaboration training material.
• Created and presented one-hour webinars covering Cisco Collaboration subjects.
LPS INTEGRATION, Nashville, TN 2014- 2015
Sr. Implementation Engineer
• Installed, configured and maintained Cisco Unified Communication Manager, Cisco Unity
Connection, and Cisco Instant Messaging and Presence servers.
• Created customer training material for common network administrator tasks.
• Configured and installed voice gateways using H.323 and SIP.
PRESIDIO, Nashville, TN Sr. Collaboration Engineer 2010- 2014
• Installed, upgraded and configured Cisco Unified Communications Manager and Cisco Unity
Connection servers.
• Installed and configured Cisco voice gateways using H.323 and MGCP.
• Provided system administrator training on day-to-day administration of the Cisco Unified
Communications Manager and Cisco Unity Connection servers for new installations.
EDUCATION
BACHELOR OF SCIENCE IN ELECTRICAL ENGINEERING, University of Florida, Gainesville, FL