Recent content by Mike Leih

I was told to contact my CompTIA representative, and I did that. They are going to process the order manually on the backend. This will be the process until all the kinks are worked out.

Thank you, Bruce. I did a password reset, and the ACAD pricing is still NOT showing up. Maybe they are having problems getting everyone set up on the new store. I just received an email from customer support, and they can not seem to fix it and are having me contact someone else.

I am attempting to purchase exam vouchers for my students, and it appears that with the new website store, academic pricing is not available. Is anyone else experiencing this issue? Does anyone know how to purchase vouchers for students at the academic price now that PearsonVue no longer sells...

I was told today on a help call (June 4, 2025) that the academic store was removed, and students need to purchase through the normal store. At checkout, there will be a place for students to enter their student ID number to get the academic discount. However, this process has not yet been set...

Hello. Does anyone know when the Cloud+ CV0-003 exam will no longer be available now that the Cloud+ CV0-004 exam has been made available? The 004 exam was originally scheduled to be available in September but was not released until mid-October. I have students who will be preparing to take...

I have students who have applied for exam accommodations and have been waiting nearly a month to get a response and receive an accommodation. PearsonVue is telling them they are waiting on CompTIA and when they contact CompTIA, they say the students must work with PearsonVue. Does anyone...

Hello everyone, I have a student with a visually impaired disability who is trying to get help from PearsonVue for some accommodations. He requested accommodations through PearsonVue two weeks before his exam date, but never head back from them. During his exam using OnVUE, he had difficulty...

I took a CompTIA certification exam online on Monday and failed the exam. The exam results should have printed out at the end showing my score and what areas of questions I missed. How can I get access to the information so I can print it out. I particularly need the exam score, not just...

Hello everyone, When my students take a certification exam, they are required to bring back their exam results that are printed out at the PearsonVue testing center so they can get credit for taking the certification exam. However, today one of my students were not given a print out and was...