I accidently booked one of my students for Security+ SY0-701, but he wanted to write 601 while it's still available.
(And that's the content he's studied for)
We run our PearsonVue test center, so I think there is an option to cancel the order.
But I'm worried that the voucher will not be available again. (or will it be usable again so I can book him for the correct exam?)
Can anyone confirm this?
Thanks!
EDIT: I phoned pearsonvue and they were going to get me a new voucher code. While on the phone, I cancelled the order, and then re-tried to book with the correct exam, and the voucher code worked again! So all is good.
(And that's the content he's studied for)
We run our PearsonVue test center, so I think there is an option to cancel the order.
But I'm worried that the voucher will not be available again. (or will it be usable again so I can book him for the correct exam?)
Can anyone confirm this?
Thanks!
EDIT: I phoned pearsonvue and they were going to get me a new voucher code. While on the phone, I cancelled the order, and then re-tried to book with the correct exam, and the voucher code worked again! So all is good.
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