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TTT voucher woes

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Jill West

Jill West

Well-known member
Sep 13, 2019
237
327
17,416
Rome, GA
#1
Can I pick your brains for a minute?

And before you suggest it--I've already reached out to Stephen, so no need to suggest this. But I figured y'all might be able to help me solve this issue to lighten the load on Stephen a bit. :giggle:

I'm trying to use my DataX TTT voucher that expires Nov 30. Went to register to take the exam on Nov 24, but when I entered the voucher, I got an error message:

Discount validation failed.​
  • This voucher cannot be used with this exam.
Any ideas what might be wrong or how/if I could fix this? I've triple checked to confirm I'm using the correct voucher for the correct exam.
 
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#5
precious said:
Ahh thank you for looping us in, it also happened to one of us, with the same DataX voucher failing to redeem, later finding out that they sent a duplicate Cloud plus voucher as DataX voucher. I would suggest you compare that voucher with other vouchers you received around the time, it might also happen to be.
Click to expand...
Wow, yep, you nailed it. Same code as another one I received the same day. Did you get a replacement that worked, or should I give up on this exam and move on to the next cert in my list?
 
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#6
Jill West said:
Wow, yep, you nailed it. Same code as another one I received the same day. Did you get a replacement that worked, or should I give up on this exam and move on to the next cert in my list?
Click to expand...
Good fix, @precious - since I didn't get a Data+ or Cloud+ voucher, myself, I didn't see what happened. Anyway, good job.

@Jill West - Never give up! lol
 
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#7
Jill West said:
Wow, yep, you nailed it. Same code as another one I received the same day. Did you get a replacement that worked, or should I give up on this exam and move on to the next cert in my list?
Click to expand...
Glad we figured it out. While the person didn't attend DataX TTT, he still got that duplicate Cloud+ voucher written as DataX, owing to this, he didn't reach out Stephen; he knew he wasn't eligible for the DataX voucher.

In your case, definitely don’t give up, I would recommend you present it to @Stephen Schneiter, this time the problem is "I received duplicate xx voucher as DataX voucher-I attended DataX TTT" from "Discount validation failed-This voucher cannot be used with this exam."
 
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#8
Jill West said:
Can I pick your brains for a minute?

And before you suggest it--I've already reached out to Stephen, so no need to suggest this. But I figured y'all might be able to help me solve this issue to lighten the load on Stephen a bit. :giggle:

I'm trying to use my DataX TTT voucher that expires Nov 30. Went to register to take the exam on Nov 24, but when I entered the voucher, I got an error message:

Discount validation failed.​
  • This voucher cannot be used with this exam.
Any ideas what might be wrong or how/if I could fix this? I've triple checked to confirm I'm using the correct voucher for the correct exam.
Click to expand...
Please what is the way out now.
 
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