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Hi Rae, one option you would have is you could change your personal information such as email address on your current Student account to your University email, this would allow you to carry over any current assignments. You would want to make sure to do this however BEFORE you take on any new...

Hey there, as far as setting up Students ahead of time, you can only do this is you are on our Usage Based Billing model (I don't believe you have this). If you are purchasing licenses on the CompTIA Store, you would need to do that once the purchases are made and loaded into the system. The...

Hi Chris, this is an easy fix if you need the Students re-connected to your Institution. If they are not linked currently, odds are they did not use your Institution Specific Redemption URL when registering, OR they were already in the platform. To fix this we would simply ask that you submit...

Hey there, here are the answers to your questions above. Happy to discuss further as well! 1. Yes, this is exactly what you want/need to do. The Student will be visible in your Institution, but you would need to assign the contract that contains the specific certification CertMaster course...

Best of luck Tess! Please let us know if we can be of any help along the way

@Rick Butler and ALL, sorry for the delay. Here is the link, please feel free to look and send me your responses in a direct message (item, address, etc.) https://comptia.creator-spring.com/

Great question Rick, I am locating that now and will post here once I confirm :)

Thanks to everyone for your input on the latest post! In the spirit of giving, listed below are the winners for this giveaway. Please send me a message directly to choose an item of CompTIA Content or CompTIA Swag. As a bonus to @Brian Callahan for being our first response, please choose one...

Hey everyone, today is the last day to share your amazing thoughts and stories, please don't hesitate to share (either very simple or very detailed, or anywhere inbetween!). We will be drawing the winners for the FREE CompTIA content and/or CompTIA Swag on Friday December 2, thanks again!

That is amazing Maguire and very glad to hear that every piece of CompTIA content was able to give you that FULL comprehension of the content, and to get certified! Please don't hesitate to reach out for any questions moving forward

That is great to hear Jon! We are certainly here to assist or provide any materials for review/evaluation if needed, please don't hesitate to reach out!

Hey everyone, excellent feedback and collaboration so far! Don't forget that EVERY response gets you an entry into our November giveaway, and we will be picking multiple winners to receive some cool CompTIA gear or free content! Please keep the ideas coming, we will be running this through the...

Michael, thanks for joining in the convo! Depending on if you have either the Ebook or CertMaster Learn, that will dictate where you access your resources, and what type of resources you can access. If you have purchased the Ebook, you will be provided with some limited resources (powerpoint...

Excellent stuff as always Rick! And you are right, great point about the alignment with the CompTIA Exams, and as many of you may (or may not) know, our Organizational level products come with Exam Objective mapping, so you can see exactly where within the course material that exam objectives...

Excellent story and thanks for sharing Brian! It sounds like you really found some structure within the CompTIA certifications that allowed you to really bring everyone onto the same (or similar) page to really set your program up for long-term success (which is exactly our goal here as well!)...

Hey everyone, we know that a lot of you are winding down your semesters and/or training programs, and since we are also approaching the end of the year, we feel it is time for some collaboration, and another GIVEAWAY! For this month, we want to make this more of an interactive “topic” and less...

Hi Troy and thanks for reaching out. If there is anything you would like updated or added, please feel free to submit a request at the link below and a member of the team can definitely get that sorted out. Any other questions please don't hesitate to ask Help Request

Great to hear! The Partner Support team here at CompTIA works hand in hand with all of the CompTIA Reps as well, so please don't hesitate to ask any questions here as well and we will be happy to get you sorted out!

Excellent points Jeremiah, and you are right about the VM piece, that is really cool to be able to do that!

Excellent thanks Rick! Abby, if you have any questions regarding the product please don't hesitate to ask. As you get closer to purchase or even need help in the decision making process, and would like to schedule a more formal demo, onboarding or training, we can make sure to get that...