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Hi there, if you could please submit a ticket at the link below we can definitely get everything sorted out for you, thanks! https://help.comptia.org/hc/en-us/requests/new

Wajih, to answer your question if we need to reactivate we can definitely do that, but it would definitely help to specify which ones you would want to reactivate, and if all you can certainly request that way as well. If you don't mind, please fill our the form at this link, once received our...

Wajih, this forum is an excellent way to request. Our team (along with the CompTIA Sales Teams) will be your main contacts in terms of products. We definitely urge you to use this forum for any questions you may have. Do you have anything specific you would like to request now? If I run into...

Hey everyone, a quick update on this. Within our system we generally set Instructor licenses for 42 months, there were a batch that just came up for expiration on the date mentioned above (they hit the 42 months, hence the expiration for multiple users). If you need access to any courses...

Hi Steve, would you mind providing your email address? I can then dig into this a bit

Great to hear Fanuel! These sessions (and many others) are definitely designed to give you that knowledge and prepare you well ahead of time. If you ever have any questions (or know anyone else that does) please don't hesitate to come in here!

Great points Rick! I know with our Labs specifically we have TONS of resources available whether it be on-demand or LIVE webinars for Instructors, Partner Webinars, FREE samples and the ability to schedule LIVE 1-1 sessions with our team. We are ready to help make the transition such as the...

Bert, some great responses below but if you need any additional guidance please let me know and I am happy to provide those documents directly

Congrats! And glad we could get that sorted out as well ?

You sure were Rick! Take a look here

Great to hear! I saw the ticket was completed so congratulations on your 100% completion!

Jagger, FYI this is part of a larger issue, I believe our technical team has copied you on a ticket, please keep an eye on there for updates and I will try to update here as well

Hi Jagger, I am looking into this and will advise back

Harshad, not sure if this was mentioned, but while the Labs are not called out in the book itself, the Presentation Planner document will provide the guidance on where those Labs activities should be placed throughout each lesson

Congrats to Colin Kolb from Octorara Area School, you are the winner of the Bose Speaker from Wednesday August 3rd! We will be doing another drawing today as well, please stop by, see some demos, get some 1-1 time with our experts, or just come and hang out, we look forward to seeing everyone...

Stuart, we absolutely do! But just to clarify, we would also be happy to do this upon request, I would be happy to have someone reach out to you for more of a 1-1 session if that is something you would be interested in. @YolondaMurray

Hey everyone, if you show up to our Learning Lounge we will also be raffling off a Brand NEW Bose Speaker on both Wednesday and Thursday this week, please stop by, enjoy some demos and get entered! See you then!

Excellent Rick, we look forward to meeting in person!

Joe, absolutely! Marquis Rodgers is your CompTIA Rep, you can reach him at [email protected]. I will also send him a direct message to let him know that you are looking for more information or access to the platforms as well. If you have additional product questions please don't hesitate...

I can't speak to the specifics of the job posting but as the other Instructors have noted, you will receive certificates for both our CertMaster Learn and CertMaster Practice platforms when you do complete the course on your own. As an Instructor you have FREE access to these platforms, any...