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  1. Jwehrle

    Instructor Guide Code not working

    Hi Gary, if you are still having issues please send your request to [email protected] and we will be glad to assist!
  2. Jwehrle

    Question of the Week #16 - Single Sign On

    Hey everyone and Happy Monday! I wanted to throw this out there this week as we are a good ways into the NEW CompTIA SSO process, and wanted to make sure to address any questions around this topic. So, instead of posing a question I will leave this open to anyone that may be experiencing...
  3. Jwehrle

    Question of the Week #15 - Final Assessments - ANSWER

    Hey everyone, we got some great responses and insight already, so I will continue some of those messages and provide our insight as well. Please see the attached file for more detail and screenshots of the specific product platforms and functionality. CertMaster Learn As we know with...
  4. Jwehrle

    Question of the Week #15 - Final Assessments

    Thanks for checking Rick, I passed! It was my second try, just narrowly missed the first one but glad to get that under my belt!
  5. Jwehrle

    Question of the Week #15 - Final Assessments

    Great insight and feedback, thanks Jarrel!
  6. Jwehrle

    Question of the Week #15 - Final Assessments

    Excellent insight Rick, we will definitely have some more to share on this Friday. I just took my first CompTIA Exam (Project+) last week and I can absolutely say there is some value to each, and in their own different ways
  7. Jwehrle

    Question of the Week #15 - Final Assessments

    Hey everyone and happy Monday! Continuing our theme of Exam readiness, we are starting this week off with a question around the Final Assessments that are available, and what you can do (or what you are doing) to help Students prepare for the CompTIA Certification Exam. Question: How can you...
  8. Jwehrle

    Integrated CertMaster Learn+Labs

    Kristi, some great responses from the group here for sure! I would absolutely confirm with your CompTIA Sales Rep, they can certainly make sure you have the exact solution that you need. You may already have her info but your Rep is Karen Martin, you can reach her at [email protected]
  9. Jwehrle

    Assessment questions

    Nate, if you are using either our CertMaster Learn or CertMaster Practice products, you will have a TON of practice questions you can use. CertMaster Learn will have practice tests at the end of each lesson and will also have a 90 questions final assessment that mirrors the certification exam...
  10. Jwehrle

    Giveaway Winners!!

    Hey everyone, thanks so much for your input on last week's post! we will be working to try and tailor some weekly questions around the hot topics that were presented, as well as working to try and provide some more immediate answers or direction around the feedback. As we mentioned, everyone...
  11. Jwehrle

    Question of the Week #11

    Happy Monday everyone! It's that time of week again... QUESTION OF THE WEEK! We look forward to your answers and/or feedback and thanks as always for humoring us ? Question: In CertMaster Learn, how can the Student/Learner use the "Lessons" tab to their benefit? HINT: There are multiple...
  12. Jwehrle

    Question of the Week #10 - Answer

    It's that time of week everyone, here's your answer for this week's question, and have a great weekend! Question: In CertMaster Learn, how does the Learning Plan benefit the Student User's course progress? Answer: The Learning Plan presents the course material in a sequential format throughout...
  13. Jwehrle

    Question of the Week #8

    Excellent thanks Eric, please reach out if you need anything else!
  14. Jwehrle

    Question of the Week #8

    Hi Eric, this is a great question, I will answer as best as I can but please let me know if you have any further questions. With ITF+, this is the only Labs content product at CompTIA that is under our "CompTIA" Labs umbrella. This is very different from our "CertMaster" Labs offering, as it...
  15. Jwehrle

    Question of the Week- #5

    Excellent points Rick and it sounds like you have established some nice best practices. We will certainly expand on this, and for everyone in this forum, we are happy to expand and explain further as well, thanks!
  16. Jwehrle

    Question of the Week #4

    Michael, you are correct, but I will just provide some more information that might be helpful. As an Instructor in the CertMaster Learn platform, for example, you will have 36 months of access for the certification that you are teaching (compared to the standard 12 months of access). Any...
  17. Jwehrle

    Update notification for CertMaster Labs and CompTIA Labs

    Hi there, yes the Instructor can see how long it takes for a Student to complete a Lab, this will be available within the Reporting features within the Boost Dashboard. We also want to make sure to stress Best Practices and not step away from the Labs. Any other questions please let us know!
  18. Jwehrle

    Question Of The Week #3

    Rick, regarding your other question, I had to do a little digging so apologies for the delay. We design our platforms with accessibility in mind, and we do have the ability with CertMaster Learn, for example, to accommodate different screen readers such as NVDA (for Windows, you can find at...
  19. Jwehrle

    Question Of The Week #3

    Rick, great feedback and information, and hopefully I am following you correctly. What I can say, is that we are constantly finding ways to really reinforce the concepts through the various activities that are within our products, and how they really build the best preparedness for the leaner...