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Here is my attempt. Operative words in bold. (And a bonus for those who enjoy Blackadder!) Identify the problem and determine the scope. Establish a theory of probable cause. Test your theory to determine the cause. Establish a plan of action to resolve the problem. Implement your solution or...

I'm almost done session 2, and now I'm sad I didn't catch the first few live. I start a new teaching contract Monday and won't be able to catch the rest live. These are great sessions though.

I can't say that I'm glad it happened, but it DOES make it a bit easier for a new entry to get caught up!