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There is really no good time to do this, but I am definitely having a tough time. As I said earlier, doing this during the school year was definitely the wrong time to do it. I have over 150 students that log in at different times of the day, so it makes it even more difficult for both students...

As long as the students know to select merge accounts, it seems to resolve itself, but the merge process can take up to at least an hour.

This is a big issue now. The majority of my students continue to have issues. In my opinion, this all could have waited until the end of the school year. Some of my students are telling me that they have lost their progress.

I understand the reason for moving to the Single Sign On for Labsim, but doing that has caused a lot of issues for my students. Prior to this month, I was able to send my students temporary passwords if they forgot their passwords. With the new system now in place I no longer have the ability to...

I need to know what the difference is between the A+ Learn and A+ Perform courses. That will help me determine which course I will be using this fall. I begin teaching this next week, but haven't gotten a response from my account manager. Any help would be appreciated.

I know that this is for the ITF+ but there is no current group or thread for the Tech+ yet. I was one of the instructor SMEs that met in Chicago during the 2023-2024 school year to help develop the new Tech+ course. While teaching the course this year, I noticed that there were several issues...

As an instructor, is there any way to access my student's scores once they complete the certification exams?

I am looking for some ideas for scenarios that I can give my students for Lesson 4 "Managing an OS" to test their understanding about it. Any suggestions?