Issue Watching On-Demand Courses - Session Ends Prematurely

[Ronald]

Hi everyone,

I'm experiencing an issue while watching some on-demand courses. After about 1 or 2 minutes, the video ends and redirects me to a page stating that the event has already ended. However, when I paste the link again, it continues from where the video stopped.

Has anyone else encountered this problem? Any suggestions on how to resolve it?

Thanks!

 

[Emmanuel Phakula Mandala]

i have encountered that multiple times .try to use a different browser thats what i did and it worked out..

 

[Ronald]

i have encountered that multiple times .try to use a different browser thats what i did and it worked out..

Thanks, Emman! May I ask which browser you have tried working without issue? I used Google by the way where I am encountering this issue.

 

[Emmanuel Phakula Mandala]

I had to use Brave browser then it worked out without any challenges...

 

[Stephen Schneiter]

Hi everyone,

I'm experiencing an issue while watching some on-demand courses. After about 1 or 2 minutes, the video ends and redirects me to a page stating that the event has already ended. However, when I paste the link again, it continues from where the video stopped.

Has anyone else encountered this problem? Any suggestions on how to resolve it?

Thanks!

Thanks @Ronald , I will see if there is anything I can see as to why you are experiencing this. I have found that ON24 seems to work well in Chrome, so it is odd that you are experiencing difficulty.

 

[Ronald]

Thanks @Ronald , I will see if there is anything I can see as to why you are experiencing this. I have found that ON24 seems to work well in Chrome, so it is odd that you are experiencing difficulty.

Thank you @Stephen Schneiter . I also sent you a dm regarding my inquiries, I hope to hear from you soon.

 

[VICTOR CHIDI OKPURUKA]

Hi everyone,

I'm experiencing an issue while watching some on-demand courses. After about 1 or 2 minutes, the video ends and redirects me to a page stating that the event has already ended. However, when I paste the link again, it continues from where the video stopped.

Has anyone else encountered this problem? Any suggestions on how to resolve it?

Thanks!

This happens to me at times.

The case is always when at that point you dont have strong enough bandwidth to stream. Just go back or click on the Stream on demand URL and it will most likely continue from where you stopped. or Check your cert badge Icon to see where you stopped and continue your learning

Hope it helps
Thanks.

 

[Anita M Bailey]

Thanks @Ronald , I will see if there is anything I can see as to why you are experiencing this. I have found that ON24 seems to work well in Chrome, so it is odd that you are experiencing difficulty.

Good Day Stephen. I also experienced the same issue watching the on demand webinar Practical AI For Instructors, February 28, 2024 recording. I'm using Google Chrome browser. Thank you!

 

[Brandon G]

I experienced the same issues with the recent PenTest TTT sessions.