M.2 Crash

[Eugene]

Hey all. I had my M.2 hard drive crash. I wanted to create a thread to talk M.2 if that is fine. Kinda two questions for the moment minus any other information you can post. Figured good chat for your classroom as well. Good thing for the cloud backup....Whaaaaaa.

1st - My M.2 ssd will power on but can't even detect it. I was getting a page_file error and suspected maybe OS corruption but the got the WHEA_Uncorrectable_Error and it failed. Is there a way to access the information still or is the Boot order totally gone maybe since it said "system type: ntfs" at the bottom. (Iam wondering if heat could have been a factor in this to since it was about my 3090 / I am using Speccy to monitor temperatures at the moment since I replaced it and everything seems fine until I play lots of games making the GPU go 75'C - 79'C which is still good for the GPU but maybe not added heat to the M.2 above) - Thoughts

2nd - Any good way to free back up used sectors that might have been blocked because I see that you will delete data but maybe it will only block it off instead. Idk if "TRIM operations" help with that. I figured only good to do that once in a blue moon since SSD don't like a lot of certain actions. I am also assuming it will just over write that data eventually if it needs the space.

 

[Adrienne Crosby]

Hey all. I had my M.2 hard drive crash. I wanted to create a thread to talk M.2 if that is fine. Kinda two questions for the moment minus any other information you can post. Figured good chat for your classroom as well. Good thing for the cloud backup....Whaaaaaa.

1st - My M.2 ssd will power on but can't even detect it. I was getting a page_file error and suspected maybe OS corruption but the got the WHEA_Uncorrectable_Error and it failed. Is there a way to access the information still or is the Boot order totally gone maybe since it said "system type: ntfs" at the bottom. (Iam wondering if heat could have been a factor in this to since it was about my 3090 / I am using Speccy to monitor temperatures at the moment since I replaced it and everything seems fine until I play lots of games making the GPU go 75'C - 79'C which is still good for the GPU but maybe not added heat to the M.2 above) - Thoughts

2nd - Any good way to free back up used sectors that might have been blocked because I see that you will delete data but maybe it will only block it off instead. Idk if "TRIM operations" help with that. I figured only good to do that once in a blue moon since SSD don't like a lot of certain actions. I am also assuming it will just over write that data eventually if it needs the space.

That is troubling. I would think it may have been heat or a power surge... power surge is my feeling.

 

[Jarrel]

Hey all. I had my M.2 hard drive crash. I wanted to create a thread to talk M.2 if that is fine. Kinda two questions for the moment minus any other information you can post. Figured good chat for your classroom as well. Good thing for the cloud backup....Whaaaaaa.

1st - My M.2 ssd will power on but can't even detect it. I was getting a page_file error and suspected maybe OS corruption but the got the WHEA_Uncorrectable_Error and it failed. Is there a way to access the information still or is the Boot order totally gone maybe since it said "system type: ntfs" at the bottom. (Iam wondering if heat could have been a factor in this to since it was about my 3090 / I am using Speccy to monitor temperatures at the moment since I replaced it and everything seems fine until I play lots of games making the GPU go 75'C - 79'C which is still good for the GPU but maybe not added heat to the M.2 above) - Thoughts

2nd - Any good way to free back up used sectors that might have been blocked because I see that you will delete data but maybe it will only block it off instead. Idk if "TRIM operations" help with that. I figured only good to do that once in a blue moon since SSD don't like a lot of certain actions. I am also assuming it will just over write that data eventually if it needs the space.

• Good point on cloud backup, or any form of backup, I would say.
• Heat can affect SSDs, especially if it keeps on running above 70 deg C. Consider using a heatsink or a cooling system.

As for your SSD,

• on detection, can you see it in the BIOS/UEFI page?
  • if yes, then hardware is alive. you may try to attach M2 SSD as secondary disk to check further
  • if not, try attaching it to others, unless you got disk encryption. If still not, then hardware could be dead.
• attach it as secondary, then check it in device manager and/or disk manager
  • If you see it in device manager with error, then resolve the driver
  • check disk manager, the SSD may need to be reinitialized
  • check disk manager, if the file system is corrupted then reformat.
  • check disk manager, maybe it just needs a drive letter path [not plausible, just thinking out loud]
• Is it your primary disk? I'm guessing co'z you said "maybe OS corruption.
  • Can you run it on safe mode? try, then work on auto repair.
  • you can opt to mount it as secondary, then run the vendor's tool for checking the disk, or run chkdsk
• Note: WHEA error can be due to corrupt hardware or just driver compatibility issue.
  • Microsoft's advise is to run Windows update

On your second question, check the vendor for their software toolkit. They could have tools for data recovery. TRIM might help, but I personally prefer the vendor's toolkit, if available.

 

[Eugene]

• Good point on cloud backup, or any form of backup, I would say.
• Heat can affect SSDs, especially if it keeps on running above 70 deg C. Consider using a heatsink or a cooling system.

As for your SSD,

• on detection, can you see it in the BIOS/UEFI page?
  • if yes, then hardware is alive. you may try to attach M2 SSD as secondary disk to check further
  • if not, try attaching it to others, unless you got disk encryption. If still not, then hardware could be dead.
• attach it as secondary, then check it in device manager and/or disk manager
  • If you see it in device manager with error, then resolve the driver
  • check disk manager, the SSD may need to be reinitialized
  • check disk manager, if the file system is corrupted then reformat.
  • check disk manager, maybe it just needs a drive letter path [not plausible, just thinking out loud]
• Is it your primary disk? I'm guessing co'z you said "maybe OS corruption.
  • Can you run it on safe mode? try, then work on auto repair.
  • you can opt to mount it as secondary, then run the vendor's tool for checking the disk, or run chkdsk
• Note: WHEA error can be due to corrupt hardware or just driver compatibility issue.
  • Microsoft's advise is to run Windows update

On your second question, check the vendor for their software toolkit. They could have tools for data recovery. TRIM might help, but I personally prefer the vendor's toolkit, if available.

I did a sfc and chkdsk but it said couldn't fix all the errors but I can't even see it on my system. It only gets power. It was my primary hard drive with Windows 10 Home.

 

[Jarrel]

I did a sfc and chkdsk but it said couldn't fix all the errors but I can't even see it on my system. It only gets power. It was my primary hard drive with Windows 10 Home.

You worked on CLI commands, so I'm guessing that you are able to access the recovery tools.
Got a recovery drive? If you don't have one, try creating from another PC. That will have full copy of OS system files.

If sfc and chkdsk can find your disk and work on it, then hardware is probably good.
I wonder what errors it wasn't able to fix. Try a chkdsk /spotfix, or sfc /offbootdir perhaps?
Nonetheless, that means you can mount it as secondary on another PC.

From another PC, check if you can see it on disk manager and/or device manager and/or run the vendor's tool.

I hope these helps.

 

[Eugene]

You worked on CLI commands, so I'm guessing that you are able to access the recovery tools.
Got a recovery drive? If you don't have one, try creating from another PC. That will have full copy of OS system files.

If sfc and chkdsk can find your disk and work on it, then hardware is probably good.
I wonder what errors it wasn't able to fix. Try a chkdsk /spotfix, or sfc /offbootdir perhaps?
Nonetheless, that means you can mount it as secondary on another PC.

From another PC, check if you can see it on disk manager and/or device manager and/or run the vendor's tool.

I hope these helps.

I would try it but I can't access anything, it just gets power. Maybe I can run some test to see if a component is to hot and replace it in hopes if it is hardware wise.