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  1. Jwehrle

    See prior exam results in CertMaster Labs

    Hi Jim, within the CertMaster Learn + Labs Integrated product, you can not only see the latest Labs score, but you will be able to "See All Attempts" as well. This is available within the Boost Dashboard when drilling down at the Student level. Any questions or if you need further info please...
  2. Jwehrle

    Question of the Week #2

    Lee, I love that you are utilizing these features in the "Self-Paced" environment as well, something we can't stress enough that adds tremendous value to a program where even though the course is not being actively taught in an ILT environment, the grading and reporting features can still be...
  3. Jwehrle

    Question of the Week #1 - Answer

    Great point Lee, it does depend on what type of access you have, to where you could grant the access yourself at the organization level. This access would also be FREE to the Instructors and consistent with any other ways we grant access. Happy to discuss with anyone further if needed
  4. Jwehrle

    Question of the Week #1 - Answer

    Rick, those are more closely monitored as compared to the learning product evaluation copies, but you can always start either conversation with your BDM or the Sales Support Team.
  5. Jwehrle

    Question of the Week #1 - Answer

    Hey everyone, thanks for humoring us and we look forward to bringing many more topics up for discussion within the CompTIA CIN Network. I want to reiterate that our goal with this forum is to create some great discussion, provide some valuable information, and have fun doing it! So, now onto...
  6. Jwehrle

    CertMaster Solutions Question of the Week Series

    Ha no problem @Liz Wannemacher thanks!
  7. Jwehrle

    CertMaster Solutions Question of the Week Series

    Excellent and great to hear, thanks Rick, we look forward to a lot more engagement moving forward!
  8. Jwehrle

    CertMaster Solutions Question of the Week Series

    Rick, thanks for reaching out and great questions! I will try to answer them as efficiently as I can but I will expand a bit as well in hopes to provide more clarity. The Sales Support at CompTIA is very new as of mid 2021. Our goal is to work directly with our Partners, and to ensure proper...
  9. Jwehrle

    CertMaster Solutions Question of the Week Series

    Thanks Michael, and I am realizing I did not mention the answers. I just edited the original post but we will be answering each question on the Friday of each week, thanks again for reaching out!
  10. Jwehrle

    CertMaster Solutions Question of the Week Series

    Michael, thanks very much for the feedback. The intention here is just to get some conversation flowing around the CertMaster Suite of products. Our goal on the Sales Support Team here at CompTIA is to make sure our Partners/Instructors are taking full advantage of the resources and solutions...
  11. Jwehrle

    CertMaster Solutions Question of the Week Series

    Hi Michael, thanks for reaching out! Can you please provide your email address and the Institution that you are with? I will make sure to have someone contact you directly to get you squared away
  12. Jwehrle

    CertMaster Solutions Question of the Week Series

    Jeremiah, thanks for reaching out and lets get you pointed in the right direction. Can you give me the name of our Institution? I will then make sure we put you in contact with someone here at CompTIA to be able to check out our solutions!
  13. Jwehrle

    CertMaster Solutions Question of the Week Series

    Hey everyone, we are excited to officially launch our Question of the Week series! Every Monday (aside from this week) we will be posting a new question around our CertMaster Suite of products. We want to hear from all of you, so please feel free to engage and share in conversation with us...
  14. Jwehrle

    Comptia Class

    Shaify, LMS integration is most certainly available, but that would require a more in-depth conversation with your CompTIA BDM. If you are not sure who that is please let me know and I can help facilitate that conversation
  15. Jwehrle

    Comptia Class

    Hi Yassia, can you explain more on what you mean about the "class"? Depending on the platform and product you should have the ability to create the class the same way you are used to doing. Let me know and we can go from there
  16. Jwehrle

    CertMaster Learn Solutions - We are here to help you!

    Yes, essentially what you could do is purchase the Organization/Business license, qty of 1, and we could grant you all of the permissions and access that way to get started ahead of time. The other option would be to put you directly in contact with your CompTIA Salesperson, there are some...
  17. Jwehrle

    CertMaster Learn Solutions - We are here to help you!

    Hi there, as part of the Organization/Business License purchase, you will receive FREE access as an Instructor. When the purchase is made, please make sure that "Instructor-Led Study" is selected on the left side of the page. With the Organization/Business license product you are also provided...
  18. Jwehrle

    CertMaster Learn Solutions - We are here to help you!

    Hey everyone, this is a NEW forum launched in response to our Instructor Toolbox Series Webinar from 9-29-2021. Please feel free to send ANY and all questions regarding the CertMaster Suite of products (CertMaster Learn, CompTIA/CertMaster Labs, CertMaster Practice). The Sales Support team is...
  19. Jwehrle

    New Instructor Advice

    Hi Ray and apologies for the late response. As we refresh certifications we also look to refresh some of the features that we have identified as needs within the platform, especially when requested by our Partners. This indeed will allow you to not only take the Final Assessment multiple...
  20. Jwehrle

    Cloud+ Final Assessment

    Thanks Russ, I will definitely let the Tech team handle that piece but I can certainly confirm if your access to that specific course is expired for some reason. Can you please just confirm a few things for me? This is CertMaster Learn correct? Also, can you provide the email that is...