Changing email for CIN

[aleibl]

Good morning/evening/night everyone,

Just caught up with the DataX TTT (great job, RJ!) and @Stephen Schneiter 's comments about CIN membership and the email address we use prompted me to look at my profile.

When I signed up a few years ago, I used my personal email address and for some time there was no issue with getting exam vouchers but lately I didn't receive any. I put one training provider I work for in the profile but it no longer seems sufficient. Now I tried to change my email address but it wouldn't let me.

Is there a way to change the email address to one supplied by the training provider?

And if that's not the issue, any pointers would be very much appreciated!

Many thanks,

Andreas

 

[Emmanuel Phakula Mandala]

@aleibl they once did explain about this issue of email addresses in one of the sessions i think the best way is to contact the administrators directly maybe the issue can be addressed quickly.

 

[aleibl]

@aleibl they once did explain about this issue of email addresses in one of the sessions i think the best way is to contact the administrators directly maybe the issue can be addressed quickly.

Yes, but how do I contact them? I may be blind (wouldn't be the first time), but I can't find a support link or email.

 

[Chukwunwike_Ndukaji]

I also have this same issue, I tried reaching out to @Stephen Schneiter, but no response yet.

Hopefully, he can resolve both our accounts.

 

[John Brown]

Hello all, I'm having the same issue and need to change my email address as well. I hope to add my name to the list for resolution.

 

[aleibl]

Maybe I can try and cheekily tag @Rick Butler who usually has great insight and tips for all kinds of questions?

Apologies for bothering you if this is outside your field of expertise!

 

[Rick Butler]

Maybe I can try and cheekily tag @Rick Butler who usually has great insight and tips for all kinds of questions?

Apologies for bothering you if this is outside your field of expertise!

Cheekily, he says?

Apart from going to CompTIA Support straight, you've tagged Stephen. I know there aren't that many admins for CIN (I think Stephen is the only active one). Maybe email him, if you haven't already? Otherwise, he's probably backed up and will get to you as quick as he can.

/r

 

[Emmanuel Phakula Mandala]

Yes, but how do I contact them? I may be blind (wouldn't be the first time), but I can't find a support link or email.

Just contact @Stephen Schneiter he can help you

 

[John Brown]

I submitted a request via the link from Rick Butler above. The auto-reply said it would be several days before I would hear a reply. I'll let the group know how it goes.

 

[Emmanuel Phakula Mandala]

I submitted a request via the link from Rick Butler above. The auto-reply said it would be several days before I would hear a reply. I'll let the group know how it goes.

Please do so.

 

[Chukwunwike_Ndukaji]

Hey guys,

I am just checking in to see if anyone has any updates on changing their emails.

Many thanks

 

[Emmanuel Phakula Mandala]

Hey guys,

I am just checking in to see if anyone has any updates on changing their emails.

Many thanks

@Chukwunwike_Ndukaji I had to remind Stephen yesterday he said he was abit tied up but he will resolve the issue.

 

[Ernest P. Calloway]

same issue. Seems I get left off the certificate distribution due to the fact that I use a personal email and not my work email.

 

[Fridrik Salters]

same issue. Seems I get left off the certificate distribution due to the fact that I use a personal email and not my work email.

Same I used the work on registration for TTT but I use personal for logging in to CIN

 

[Emmanuel Phakula Mandala]

same issue. Seems I get left off the certificate distribution due to the fact that I use a personal email and not my work email.

@Ernest P. Calloway I had to remind stephen in one of the sessions he said he will sort it out..

 

[Fridrik Salters]

@Ernest P. Calloway I had to remind stephen in one of the sessions he said he will sort it out..

I will send him a line.

 

[Emmanuel Phakula Mandala]

I will send him a line.

Please do so.. its been like a month now

 

[Larry Moseley]

Jumping into this now as well. I have missed out on all the Voucher dispersements since becoming a member and I think it is a e-mail issue. I did talk with Stephen once about it, he asked for the e-mail address, so I think that is the route to go. Might be worth inquiring to him about starting a new thread specifically for membership problems?