CIN logging issues

[Stuart]

Is anyone having issues logging into CIN via a web browser? If I try to access CIN from my laptop I get an error:

Thank you for logging in to the CompTIA Site. Unfortunately, you have not yet applied to the program, please apply here .

My phone is still logged into CIN via the App and working

I have been a member of CIN since last year. Not posted much over Christmas and first weeks of Jan due to the high work load

I hope I have not been kicked out and this is just an error

 

[Fanuel]

Am logged in using a web browser without any problem, maybe try to clear your browser cache data first and try to log in again

 

[Stuart]

Just done the cache seems there maybe a issue with the website. When I go to cin.comptia.org and click login the page I see is the Comptia ISAO login. I guess that’s why I cannot get in

interested to see if anyone else is also seeing this redirect to the same page

good thing I have the app on my phone

 

[Fanuel]

 

[Fanuel]

I tried to recreate the problem and attached above is the error on the site.

 

[Stuart]

View attachment 1132

Seems you are having the same issues as me

 

[Fanuel]

But for saved passwords there is no problem logging in.

 

[Vusal Salmanli]

Hello, no issues on my side.

 

[Fanuel]

Hello, no issues on my side

Did you save your credentials with the web browser?

 

[Vusal Salmanli]

Hey Fanuel, yes saved with the browser. However, got the same message when I tried sign out/in. I was able to sign in again after the password reset.

 

[Vusal Salmanli]

Just done the cache seems there maybe a issue with the website. When I go to cin.comptia.org and click login the page I see is the Comptia ISAO login. I guess that’s why I cannot get in

interested to see if anyone else is also seeing this redirect to the same page

good thing I have the app on my phone

I just had the same issue and was able to resolve it after the password reset.

 

[hosnypasha]

Is anyone having issues logging into CIN via a web browser? If I try to access CIN from my laptop I get an error:

Thank you for logging in to the CompTIA Site. Unfortunately, you have not yet applied to the program, please apply here .

My phone is still logged into CIN via the App and working

I have been a member of CIN since last year. Not posted much over Christmas and first weeks of Jan due to the high work load

I hope I have not been kicked out and this is just an error

Kindly you may :
1-change the browser
2-check for kookies "remove "
3-some anti-maleware can cause that
4-try to login from another device
Best of luck

 

[Stuart]

Kindly you may :
1-change the browser
2-check for kookies "remove "
3-some anti-maleware can cause that
4-try to login from another device
Best of luck

Thanks for the above hosnypasha I have done the above with the same issue. Seems if you are logged in all good but if your not you see the issue

password reset did not work for me :-(

just hope my app stays logged in now

 

[Stuart]

I am back in seems if I use https://cin.comptia.org/login/login I can get in hope this helps anyone who is having the same issue as me. Thank you to all that commented on the above

 

[Stephen Schneiter]

@Stuart and group, thanks for the post. I will send the thread to the IT team ans see if they can track a pattern and see if there is an issue.

 

[AldoTV]

I had the same problem, but today is resolved.
Aldo