Question of the Week #7 - Answer

YolondaMurray

Well-known member
Staff member
  • Oct 8, 2021
    39
    78
    It’s Friyay Answer Day!

    Our question was: The Instructor does not see the progress of individual students in the “Boost Dashboard”. What could be the cause of this and how can this be remedied so that you can see the analytics for your students?

    There are a variety of scenarios around the reasons an Instructor might not see the progress of their individual students in the “Boost Dashboard”.

    Groups
    If the student is not tied to the Instructor in a Group, the Instructor will not be able to see the reports of the Group/’classroom" and students tied to it. In order to create your Group or ‘classroom’ simply navigate to the Groups tab on the left navigation bar, select it and then select ‘New Group’. For Group name, we recommend you choose the naming convention that is best suited to your Organization or something that is identifiable within your organization. If you, as an Instructor, do not have Institution Admin rights (assigned the Institution Admin role) then the Institution Admin would be the one setting up the Group/’classroom’. Creating Groups is an Administrative function and as such, you would need to have the Institution Admin role assigned to you in order to complete this function.

    Instructors access / User Roles
    As mentioned above, as an Instructor you will need to be linked to your students within a Group in order to see the reporting for those students. In this instance, the Instructor would only be able to see the reporting for the students within that Group. If there are 50 students within the Institution and the Instructor is tied to 20 students via the Group feature, then the Instructor would only be able to see the reporting for those 20 students within his Group / ‘class’.

    Supervisors access / User Roles
    The Institution Supervisor does not need to be within a Group to view the reporting and they are not limited to only a few students. An Institution Supervisor has the ability to see the reporting for ALL students within the Institution. The only reason an Institution Supervisor would not see the reporting within the Boost Dashboard is if the Student has not made progress in their course work.

    Student progress
    If a student hasn’t made any progress in their course there will be no data to filter into the Boost Dashboard. If a student has confirmed that they had made progress in their course and you do not see any analytics for that student in the Boost Dashboard, you can do 2 things:
    • Ensure that the platform updates have taken place. You would see ‘Date is accurate as of:’ at the top right of your screen. Our system updates twice a day at 3 am and 5 pm CST.
    • Impersonate the Student. This feature will allow you to view the Student's instance and check whether the work that they had confirmed as complete, had actually been done.
    And that is it! Have a lovely weekend everyone!