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TECH+ Voucher Issue

Hello guys! I hope you are all having a wonderful time.

I'm currently booking a schedule for my exam on TECH+ and I'm receiving an error like this. (See screenshot below).

View attachment 2511

This is the first time that I will use the voucher. May I request for some help regarding this?

THanks guys! any help will do.
I experience the same thing in my Pen Test +,
Please What is happening.