Student Login Problems

[jmcconnell]

I use the Certmaster labs for my Security+ class at the local community college. Two students reached out to me to let me know that they now can't access their labs. I know that Comptia did the whole single sign on change recently. Where can I have my students call to get help fixing their logins?

Thanks!

 

[Tristan | CompTIA]

I use the Certmaster labs for my Security+ class at the local community college. Two students reached out to me to let me know that they now can't access their labs. I know that Comptia did the whole single sign on change recently. Where can I have my students call to get help fixing their logins?

Thanks!

Hi @jmcconnell, This link to our SSO video Demo should hopefully answer their questions for the Single Sign-on. Please let us know if you require more assistance at [email protected].

Best,

Tristan