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Student Login Problems

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jmcconnell

jmcconnell

Active member
Jan 19, 2022
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3,396
Baltimore MD
#1
I use the Certmaster labs for my Security+ class at the local community college. Two students reached out to me to let me know that they now can't access their labs. I know that Comptia did the whole single sign on change recently. Where can I have my students call to get help fixing their logins?

Thanks!
 
#2
jmcconnell said:
I use the Certmaster labs for my Security+ class at the local community college. Two students reached out to me to let me know that they now can't access their labs. I know that Comptia did the whole single sign on change recently. Where can I have my students call to get help fixing their logins?

Thanks!
Click to expand...
Hi @jmcconnell, This link to our SSO video Demo should hopefully answer their questions for the Single Sign-on. Please let us know if you require more assistance at [email protected].

Best,

Tristan
 
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