Recent content by Jwehrle

  1. Jwehrle

    CertMaster Network+ Instructional Strategies Toolkit - instructional videos

    @Rob Reynolds this question I believe is for you, see above regarding the videos mentioned
  2. Jwehrle

    9.3.9 Lab - wrong answer

    Jarrel, thank you very much for sharing, I will definitely make sure to pass along your comments above. @YolondaMurray tagging you as well
  3. Jwehrle

    Also have a problem with the store?

    Hi Sarka, if this was sent to the CompTIA Store Support, you would have been assigned a ticket umber that would appear in the subject line response. If that is not the case, I would suggest that you submit a ticket at the link below. Let me know if that helps...
  4. Jwehrle

    Also have a problem with the store?

    Hi Sarka, if you have a ticket number please feel free to provide it here and I can take a look for you
  5. Jwehrle

    First Time CertMaster Learn and Labs User

    Hey Chris! Happy to put you into contact with someone here at CompTIA that provide some guidance as well, can you send me your more detailed contact information (Email, organization, etc.) either here or in a direct message if you would prefer?
  6. Jwehrle

    anyone know how to access comptia online lab as instructor

    Perfect thanks, I just sent you a direct message
  7. Jwehrle

    anyone know how to access comptia online lab as instructor

    Thanks Peter, if you can send me a direct message with your email address that we have on file I can locate who your CompTIA Sales contact would be, and we can make sure you get the access you need. Sound good?
  8. Jwehrle

    anyone know how to access comptia online lab as instructor

    Hi Peter, can I assume your organization has a partnership with CompTIA? Generally, when products are purchased, Instructor access is free and would be provided or assigned by your organization. I am happy to take a look and assist if there is any information you may need
  9. Jwehrle

    A+ 1101 voucher request

    Michael, do you by chance have a Partnership with CompTIA? The other route would be to line you up with your CompTIA Sales representative, if that is the case please feel free to shoot me a direct message with your email and I can hopefully get you sorted out.
  10. Jwehrle

    New to CompTIA - need help with purchase options

    Hi Tiffany, I would echo Steve's point above, but if you run into any issues feel free to shoot me a direct message here with your email and I can make sure someone reaches out to you as well, thanks!
  11. Jwehrle

    Access Key has Expired

    Same to you Siegfried, if you have any issues please send a ticket to the link I provided above
  12. Jwehrle

    2023 Partner Summit Roll Call - Who's actually going?

    Ha good to know, but I won't blame you if you do
  13. Jwehrle

    Access Key has Expired

    Hi Fanuel, it sounds like maybe you were given an evaluation copy? Generally CompTIA product is good for 12 months, if you need to get in touch with someone at CompTIA please feel free to use this helpful link and we can get everything sorted https://help.comptia.org/hc/en-us
  14. Jwehrle

    2023 Partner Summit Roll Call - Who's actually going?

    You know we will be there Rick! Look forward to seeing you and everyone else again this year!
  15. Jwehrle

    Testout for A+ in the Classroom

    Hi there, I would also recommend requesting a demo on either product as well, you can use this quick link to send that request if you like. Any questions don't hesitate to ask! https://partners.comptia.org/resources/certmaster-solutions-support-request
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