I am attempting to purchase exam vouchers for my students, and it appears that with the new website store, academic pricing is not available. Is anyone else experiencing this issue? Does anyone know how to purchase vouchers for students at the academic price now that PearsonVue no longer sells CompTIA vouchers and the new CompTIA store is not supporting academic pricing?
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Academic Pricing for CompTIA Academic Partners Currently Unavailable
- Thread starter Mike Leih
- Start date
I advise you to do a password reset if you haven't done so since yesterday. Our purchaser had do do this to see the ACAD pricing. I have seen it working just 1 hour ago.
Thank you, Bruce. I did a password reset, and the ACAD pricing is still NOT showing up. Maybe they are having problems getting everyone set up on the new store. I just received an email from customer support, and they can not seem to fix it and are having me contact someone else.
Mike, with the new website and store launch yesterday, there may be some kinks to work out. You need to contact your account rep so they can get your order processed.
Sorry to hear that didn't work. Does it show the "Academic" in the upper right next to your name? But Stephen is correct, your account rep is the best one to talk to on this.
I am experiencing the same issue. When I attempt to purchase products for my students I do not see academic pricing. I did open a ticket with CompTIA. I do not see "Academic" next to my name. I did see this last week.
I was told to contact my CompTIA representative, and I did that. They are going to process the order manually on the backend. This will be the process until all the kinks are worked out.
Hi @Keith Consol, as @Mike Leih mentioned, you need to reach out to your CompTIA Account Representative as they will be able to assist you with orders. I hope this helps.
Any Updates? Anyone get a solution from their Account Rep?
We are having the similar issues with the change. We have given students the option to direct purchase via https://shop.testout.com using a price code for the Academic Courseware Library bundle and individual courses. Very confusing changes!!!!!
Issue:
We are having the similar issues with the change. We have given students the option to direct purchase via https://shop.testout.com using a price code for the Academic Courseware Library bundle and individual courses. Very confusing changes!!!!!
Issue:
- It is the start of our summer semester and students are not able to purchase Academic Bundle directly. For instance - Academic Courseware Library bundle and the Library Suites are not the same. The Library Suite says "*Please note this subscription is for individual use only. The subscription cannot be used with instructor-based learning, as part of an institution." So this sounds like it is no longer an option for our college.
On Thursday I spent 41 minutes on a call with CompTIA trying to straighten out my academic pricing. For me it had a link on the right side after I carted what I thought was the right thing. It said something along the lines of Student, check for discount. You have to upload an approved document thought SheerID but it did allow for my discount to go though after the verification process. Unfortunately, all CompTIA products are on the same page which makes it terribly confusing and I ended up buying 5 of the wrong item while trying to buy vouchers!
There is no academic store anymore. You will need to just make your order from the usual story and then during payment indicate that you're a student.
Information can be found here -> https://www.comptia.org/en-us/academic/student/#student-purchasing
Information can be found here -> https://www.comptia.org/en-us/academic/student/#student-purchasing
But this does not answer the question of how an administrator can buy vouchers / content in bulk with academic pricing. This is just for students accessing the store.