Access Key has Expired

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#2
Fanuel said:
Greetings everyone.

I have been participating in the CySA+ webinar and got the access key to access the eBook and certmaster Lab for 90 days and did not use the key until today when i wanted to redeem the access code. However it says the access key has expired.

what should I do next?
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I would probably say contact your Business Development specialist and see if they can comp you a 30 day subscription?

/r
 
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#3
Fanuel said:
Greetings everyone.

I have been participating in the CySA+ webinar and got the access key to access the eBook and certmaster Lab for 90 days and did not use the key until today when i wanted to redeem the access code. However it says the access key has expired.

what should I do next?
Click to expand...
I'd contact your Business Development Manager like @Rick Butler suggested. It says that it must be activated by July 14, so it would have needed to be activated before today. The codes must be like Cinderella's carriage that turns back into a pumpkin at midnight.
 
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#6
Fanuel said:
Greetings everyone.

I have been participating in the CySA+ webinar and got the access key to access the eBook and certmaster Lab for 90 days and did not use the key until today when i wanted to redeem the access code. However it says the access key has expired.

what should I do next?
Click to expand...
The deadline was on 14th if I can remember
 
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#11
Stuart said:
I tried on the 14th and it was expired - lesson learnt next time i will do it a day before
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Yes, have found out the hard way many things, not just CompTIA learning, means "as of 0:01 on stated day is expired".

The only exception has been TTT vouchers, thankfully. I just took both A+ exams on the expiration date of July 18. :p
 
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#12
Fanuel said:
Greetings everyone.

I have been participating in the CySA+ webinar and got the access key to access the eBook and certmaster Lab for 90 days and did not use the key until today when i wanted to redeem the access code. However it says the access key has expired.

what should I do next?
Click to expand...
Hi Fanuel, it sounds like maybe you were given an evaluation copy? Generally CompTIA product is good for 12 months, if you need to get in touch with someone at CompTIA please feel free to use this helpful link and we can get everything sorted

 
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#13
Fanuel said:
Greetings everyone.

I have been participating in the CySA+ webinar and got the access key to access the eBook and certmaster Lab for 90 days and did not use the key until today when i wanted to redeem the access code. However it says the access key has expired.

what should I do next?
Click to expand...
Im in the same boat.
I got caught up with work and havnt had the time until this evening to get started with it.
 
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