• To ensure you get the most out of your CIN membership and stay connected with the latest updates, we are asking all members to update their community profiles. Please take a few moments to log in and: • Complete all sections of your profile • Review your current information for accuracy • Enter an alternative email address if desired (CIN requires your valid business email address for your training organization). Keeping your profile up to date helps us better serve you, ensures your account is correctly linked with CompTIA’s CRM, streamlines processes, enhances communication, and guarantees you never miss out on valuable CIN opportunities. Thank you for taking this important step! step!

Also have a problem with the store?

Jump to latest Follow Reply
#2
Sarka Pumpedu said:
I have a question. Does anyone have experience with how to get help from Comptia support regarding the store? I ordered Official CompTIA Student Guide eBook on Friday and still haven't received the codes. No emails are entitled to a response up to two working days. The training has started and the students have nothing to learn from.
Click to expand...
Hi Sarka, if you have a ticket number please feel free to provide it here and I can take a look for you
 
#4
Sarka Pumpedu said:
Hi, there is no ticket number. I have just confirmation email that they will response in 1-2days.
And yesterday I got email that they will check it - no solving yet:(
Click to expand...
Hi Sarka, if this was sent to the CompTIA Store Support, you would have been assigned a ticket umber that would appear in the subject line response. If that is not the case, I would suggest that you submit a ticket at the link below. Let me know if that helps
help.comptia.org

Submit a request – CompTIA

Use our Help, FAQ and Support topics to find information on various CompTIA programs & services, profile management, registration & customer support.
help.comptia.org help.comptia.org
 
#5
Jwehrle said:
Hi Sarka, if this was sent to the CompTIA Store Support, you would have been assigned a ticket umber that would appear in the subject line response. If that is not the case, I would suggest that you submit a ticket at the link below. Let me know if that helps
help.comptia.org

Submit a request – CompTIA

Use our Help, FAQ and Support topics to find information on various CompTIA programs & services, profile management, registration & customer support.
help.comptia.org help.comptia.org
Click to expand...
Hi I send request also here but there was no reaction. Strange thing is that I didn't receive any automatic email either.
 
You must log in or register to reply here.
Top Bottom
Back
Jump to latest Follow Reply
Jump to latest Follow Reply
Home
Media
Resources
Menu