CompTIA Instructor TTT Content Access Instructions

[Emmanuel Odenyire Anyira]

This is the email with the instructions of redeeming the ebook plus other content as awarded by Stephen.

"Greetings Emmanuel,

With your participation in the CASP+ CAS-004 TTT through the CompTIA Instructor Network, you are eligible to receive complimentary access to the Official CompTIA CASP+ Instructor Guide (CAS-004). The eBook is provided in an interactive online version containing:

• Content mapped to CASP+ exam objectives (CAS-004)
• Teaching tips and integrated solutions to review activities
• Video demonstrations of key activities
• Practice questions that check for understanding
• PowerPoint slides to assist in classroom delivery
• Access to the CompTIA Learning Center

Please see the instructions and access key for accessing the Official CompTIA CASP+ Instructor Guide (CAS-004). Access to the content will be available for 30-days from activation.

1. Go to the following registration https://learn.comptia.org/access-key

2. Enter your access key and click continue. XXXXXXX

3. If you have previously used CompTIA Learning Center eBooks, CertMaster Learn or CertMaster CE and have a user account, select Log In. If you do not have a user account, enter Full Name, Email, and Password as directed.

4. Now that your access key has been redeemed, access the new course at any time from: https://learn.comptia.org



Stephen Schneiter

Program Manager, CompTIA Instructor Network Program

Office: 630-678-8503 | Cell: 865-414-9196 | CompTIA.org"


However, after redeeming the content, I can't the same from the site.
I am really confused as I can't seem to benefit from these resources until they expire.

I don't know if it only me experiencing such.
I am successfully redeeming for the content but I can't access the content.
When I click to access the content, nothing opens

 

[Emmanuel Odenyire Anyira]

This is an active Linux+ Content redemption, currently active in my account. However accessing the site has become an impossible mission. See snippets attached

 

[Emmanuel Odenyire Anyira]

I have tried different browsers but still the same

 

[Rick Butler]

There are a number of causes I can see that might cause these results and what you might do:

1) The complimentary access to the Instructor guides is 30 days. So when you activate the license, it goes 30 days, after which, it will disappear. I recommend the first thing that someone does at activation is download all the materials, including the PDFs for the books.

2) CompTIA's licensing for books now seems to have shifted to a common code which you have to activate during the TTT series. If you try to activate it after the fact, the code won't work because it's expired.

Previously, you had to participate within the first week of the TTT to get a code, and each person would get their own code. With Project+, the books were a common code, which would only last as long as the seminar.

3) If you have a live subscription for CertMaster, Instructor Guide, Learn/Lab/Practice and it is not letting you in, check your SSO account and how you're logging in. You may need to reach out to CompTIA support for that - to see if your account in in good order.

/r

 

[Emmanuel Odenyire Anyira]

There are a number of causes I can see that might cause these results and what you might do:

1) The complimentary access to the Instructor guides is 30 days. So when you activate the license, it goes 30 days, after which, it will disappear. I recommend the first thing that someone does at activation is download all the materials, including the PDFs for the books.

2) CompTIA's licensing for books now seems to have shifted to a common code which you have to activate during the TTT series. If you try to activate it after the fact, the code won't work because it's expired.

Previously, you had to participate within the first week of the TTT to get a code, and each person would get their own code. With Project+, the books were a common code, which would only last as long as the seminar.

3) If you have a live subscription for CertMaster, Instructor Guide, Learn/Lab/Practice and it is not letting you in, check your SSO account and how you're logging in. You may need to reach out to CompTIA support for that - to see if your account in in good order.

/r

Thank you for the comprehensive answer. I understand all these points, 1 and 2 and are fine. I know that the access expires after 30 days. For the Project+, I haven't understood your point. On point 3, I have also not gotten you right. On my side, when the email with the content access redemption comes, I just use the URL they have given to redeem the access and I also see the content on my side. But when I try access the content so that I may download, the site seems unavailable.
I follow this guide given in the email.

"
1. Go to the following registration
1. Go to the following registration https://learn.comptia.org/access-key

2. Enter your access key and click continue. XXXXXXX

3. If you have previously used CompTIA Learning Center eBooks, CertMaster Learn or CertMaster CE and have a user account, select Log In. If you do not have a user account, enter Full Name, Email, and Password as directed.

4. Now that your access key has been redeemed, access the new course at any time from: https://learn.comptia.org
/access-key

2. Enter your access key and click continue. XXXXXXX

3. If you have previously used CompTIA Learning Center eBooks, CertMaster Learn or CertMaster CE and have a user account, select Log In. If you do not have a user account, enter Full Name, Email, and Password as directed.

4. Now that your access key has been redeemed, access the new course at any time from: https://learn.comptia.org"


Let me ask, can you access https://learn.comptia.org?
Because from my side, I can't access this site at all.

 

[Fanuel]

There are a number of causes I can see that might cause these results and what you might do:

1) The complimentary access to the Instructor guides is 30 days. So when you activate the license, it goes 30 days, after which, it will disappear. I recommend the first thing that someone does at activation is download all the materials, including the PDFs for the books.

2) CompTIA's licensing for books now seems to have shifted to a common code which you have to activate during the TTT series. If you try to activate it after the fact, the code won't work because it's expired.

Previously, you had to participate within the first week of the TTT to get a code, and each person would get their own code. With Project+, the books were a common code, which would only last as long as the seminar.

3) If you have a live subscription for CertMaster, Instructor Guide, Learn/Lab/Practice and it is not letting you in, check your SSO account and how you're logging in. You may need to reach out to CompTIA support for that - to see if your account in in good order.

/r

I 100% agree with Rick

 

[Stuart]

Thank you for the comprehensive answer. I understand all these points, 1 and 2 and are fine. I know that the access expires after 30 days. For the Project+, I haven't understood your point. On point 3, I have also not gotten you right. On my side, when the email with the content access redemption comes, I just use the URL they have given to redeem the access and I also see the content on my side. But when I try access the content so that I may download, the site seems unavailable.
I follow this guide given in the email.

"
1. Go to the following registration
1. Go to the following registration https://learn.comptia.org/access-key

2. Enter your access key and click continue. XXXXXXX

3. If you have previously used CompTIA Learning Center eBooks, CertMaster Learn or CertMaster CE and have a user account, select Log In. If you do not have a user account, enter Full Name, Email, and Password as directed.

4. Now that your access key has been redeemed, access the new course at any time from: https://learn.comptia.org
/access-key

2. Enter your access key and click continue. XXXXXXX

3. If you have previously used CompTIA Learning Center eBooks, CertMaster Learn or CertMaster CE and have a user account, select Log In. If you do not have a user account, enter Full Name, Email, and Password as directed.

4. Now that your access key has been redeemed, access the new course at any time from: https://learn.comptia.org"


Let me ask, can you access https://learn.comptia.org?
Because from my side, I can't access this site at all.

@Emmanuel Odenyire Anyira you could try going to https://learn.comptia.org/login to see if that works. I log in using this link. Hopefully, this helps

 

[Stephen Schneiter]

@Emmanuel Odenyire Anyira. also replied in your DM, but for content access issues, please ope a ticket with the Support team, they will get you online with your access quickly. They will be able to see what is going on with your account and access keys. https://help.comptia.org/hc/en-us/requests/new

 

[Emmanuel Odenyire Anyira]

This is closed. Thank you for all the support from @Stephen Schneiter and the comptia team

 

[KGreen]

There are a number of causes I can see that might cause these results and what you might do:

1) The complimentary access to the Instructor guides is 30 days. So when you activate the license, it goes 30 days, after which, it will disappear. I recommend the first thing that someone does at activation is download all the materials, including the PDFs for the books.

2) CompTIA's licensing for books now seems to have shifted to a common code which you have to activate during the TTT series. If you try to activate it after the fact, the code won't work because it's expired.

Previously, you had to participate within the first week of the TTT to get a code, and each person would get their own code. With Project+, the books were a common code, which would only last as long as the seminar.

3) If you have a live subscription for CertMaster, Instructor Guide, Learn/Lab/Practice and it is not letting you in, check your SSO account and how you're logging in. You may need to reach out to CompTIA support for that - to see if your account in in good order.

/r

Thanks Rick. I hadn't realized we switched to common code, so I was waiting until I had study time. Fooey I have apparently done myself out of some books.