Did Not Receive CertMaster Codes for SecAI+ and CySA+

[janchester27]

Hi everyone!

I was not able to receive the CertMaster voucher/access codes for both SecAI+ and CySA+.

For SecAI+, I attended the training through the on-demand sessions, and I saw that @Stephen Schneiter mentioned that learners should receive the access code after completing the first session, even for on-demand learners. I already completed the sessions, but I have not received the email yet.

For CySA+, I attended the first day live session, but I also have not received the CertMaster voucher/access code.

May I kindly ask if the voucher/access codes are sent automatically after attendance is recorded, or if they can be resent directly?

I would appreciate your help on this. Thank you!

 

[Rick Butler]

Question: Did you do the first on-demand session for SecAI+ DURING the webinar's scheduled times? If not, then I don't think you'll have access to the CertMaster materials as such. Not sure about CySA+ since that's going on now - Stephen would have to answer that one...

 

[janchester27]

Question: Did you do the first on-demand session for SecAI+ DURING the webinar's scheduled times? If not, then I don't think you'll have access to the CertMaster materials as such. Not sure about CySA+ since that's going on now - Stephen would have to answer that one...

Hi Rick,

Yes, I attended/completed the first on-demand session for SecAI+ during the webinar period, and I even received the SecAI+ exam voucher already.

The only thing I have not received yet is the CertMaster access/voucher code for SecAI+. I also have not received the CertMaster access/voucher code for CySA+, even though I attended the first day live session.

Thank you for clarifying — I’ll wait for Stephen’s confirmation as well.

 

[Ali Binmahfodh]

 

[janchester27]

View attachment 2654

Hi Ali,

Thank you for sharing this.

For SecAI+, I understand the exam voucher qualifications, and I believe I met the requirements since I participated in the on-demand sessions during the live series date range and I already received the SecAI+ exam voucher.

My concern is specifically about the CertMaster access code, because I have not received that email yet.

Thank you again for the clarification. I’ll wait for Stephen’s confirmation as well.