How to upgrade from the Network+ (N10-008) to Network+ (N10-009)?

[Muhammad Usman Younas]

We're trying to figure out how to upgrade and use the new Network+ (N10-009). Do we need to buy a new Network+ (N10-009) product for this? Or can CompTIA upgrade our current Network+ (N10-008)?

Also, it seems that the credentials to the https://learn.comptia.org/ are not working for the new platform https://platform.comptia.org. When try to create a new account, there is a need of Access key, which probably will come with new purchase? the old access key does not work.

Some guidance from experts will be greatly appreciated. Thanks

 

[Yassia]

@Rick Butler @Stephen Schneiter , we need help

 

[abiodun1991]

We're trying to figure out how to upgrade and use the new Network+ (N10-009). Do we need to buy a new Network+ (N10-009) product for this? Or can CompTIA upgrade our current Network+ (N10-008)?

Also, it seems that the credentials to the https://learn.comptia.org/ are not working for the new platform https://platform.comptia.org. When try to create a new account, there is a need of Access key, which probably will come with new purchase? the old access key does not work.

Some guidance from experts will be greatly appreciated. Thanks

You will attend one of the webinar this will renew certification

 

[Muhammad Usman Younas]

You will attend one of the webinar this will renew certification

Thanks. We are delivering Network+. Will attending the webinar renew our Network+ delivery materials and provide our students access to latest Network+ N10-009?

 

[Gregory Childers]

Thanks. We are delivering Network+. Will attending the webinar renew our Network+ delivery materials and provide our students access to latest Network+ N10-009?

If you attend the webinar, they will send you an access key to access the content for the new version of Network+.

 

[Muhammad Usman Younas]

If you attend the webinar, they will send you an access key to access the content for the new version of Network+.

Great. Thanks. The access to the New Network+ will be a trail access or permanent access? or Can CompTIA to provide access to our all students also who are using the Network+ old version?

 

[Stephen Schneiter]

We're trying to figure out how to upgrade and use the new Network+ (N10-009). Do we need to buy a new Network+ (N10-009) product for this? Or can CompTIA upgrade our current Network+ (N10-008)?

Also, it seems that the credentials to the https://learn.comptia.org/ are not working for the new platform https://platform.comptia.org. When try to create a new account, there is a need of Access key, which probably will come with new purchase? the old access key does not work.

Some guidance from experts will be greatly appreciated. Thanks

These are some great questions, @Muhammad Usman Younas. It would be best for you to have a conversation with your Customer Success manager, as he can answer your questions about the upgrade plan and assist with your access issues on the platform. I just sent an email to Leon, connecting you two directly. I hope this helps and that your issues on licensing and the platform are resolved quickly.

 

[Gregory Childers]

Great. Thanks. The access to the New Network+ will be a trail access or permanent access? or Can CompTIA to provide access to our all students also who are using the Network+ old version?

Access is for a limited time. Less than a year, I believe. And no, your students will not get access. The access key is for CompTIA Instructor Network attendees of the webinar series.

 

[Muhammad Usman Younas]

These are some great questions, @Muhammad Usman Younas. It would be best for you to have a conversation with your Customer Success manager, as he can answer your questions about the upgrade plan and assist with your access issues on the platform. I just sent an email to Leon, connecting you two directly. I hope this helps and that your issues on licensing and the platform are resolved quickly.

Thanks. This is a fantastic help.

 

[Muhammad Usman Younas]

Access is for a limited time. Less than a year, I believe. And no, your students will not get access. The access key is for CompTIA Instructor Network attendees of the webinar series.

Thanks for this helpful response.