Not getting correct date on Completion Certificate

[mviola859]

Hello All,

I have a problem with the 1101 TTT Series. I took all of them last year. This year I'm going through them again as things have changed and I want to take the Cert. exam. When I finish and pull up the Completion Certificate it has last years date. I have cleared all cache and cookies from the browser. The time and date on my computer is correct. Any help would be appreciated.

Thank you,
Mike

 

[Jarrel]

You can take the certification exam even without the TTT certs.

 

[Michael Viola]

Jarrel,

Thank for your input. Yes, I can take the certification exam without the TTT completion certificates but the problem is my company requires
professional development hours each year. If I can't get this years dates on the TTT completion certificates I don't fulfill my job requirements.

Regards,
Mike

 

[Brian Callahan]

If you took all the A+ TTTs last year, and you're taking the same TTTs again this year, why would you get a new completion date? Your completion date is when you first completed them. The platform stores that information on their end, so clearing your local cache won't do anything.

 

[Stuart]

You cannot change the dates once you have done the TTT. The system will record the date you completed the sessions.

 

[mviola859]

Thank you everyone who replied.