Post Quality and CIN (long-read - get some coffee)

Rick Butler

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  • Aug 8, 2019
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    Hello CIN Community:

    Lately, we have had a stream of comments regarding post quality, resulting from hundreds of posts that have been, I'm going to say, low quality. I've spoken to a number of folks over the last couple weeks on this and I felt like I should weigh in. Just to note, I don't work for CompTIA; I'm just one of 10,000 or so accounts now on CIN. I'm not even the lowest - I'm #144. @Stephen Schneiter is #4, @Lee McWhorter is #10, and @Steve Linthicum is #11, all of which I count among my friends. I'm just a guy with a hat and an opinion, much like many of you.

    I believe in CIN and what we do for each other. But I've been wanting to write this for a while, not to put a stop to activity on the Community, but to make it better.

    First, as a member myself, I always want to see some great activity, but it needs to be content that we, as instructors, content producers, curriculum creators, and such are going to find interesting and valuable. In other words, it has to contribute to this community. I would rather see one post from ten different people than ten posts from the same person. We should be encouraging others to engage in meaningful discourse, not just post for the sake of posting (or running up the post count for the leaderboard)

    Second, it's not about the number of posts a person writes or to which he/she responds, but rather, the quality of posts. If you have something to contribute to the conversation, feel free to toss in your two cents. But posts akin to "that was a great post" don't mean much when we have a "like" function. If you like a post, click the 'like' button. If you have something meaningful to add, by all means, add it. If you want people to engage with your posts, give them something to engage with - not just burp posts that don't offer anything.

    Anecdotally, if we would critique our students on the various academic discussion boards that require the token 'two responses for credit' that we see in many online colleges, doing the same thing here on the CIN, to me, seems silly. We can do better and should. Because I know there is a LOT of great wisdom out here - far more than I have under my hat. I'd rather read that!

    Easy for you to say, Rick, you're the current board leader
    Yes, I am the board all-time leader and a two-time CIN MVP. But as I have said many times, that's not why I'm a part of CIN - I am here because I want to be a part and see all my fellow instructors have truly awesome classrooms. And I want to learn what you do to make your classrooms better - what do you teach, how do you teach it, and what works with what demographic. And I have come to make some great friendships out here in CIN, folks from all over the US and points beyond - it means a lot to me and from all of you that I've met in person, I know it does to you.

    And that's what I'd like to see from everyone here. Many of you do that already and that's amazing. That's why I always love going to Summit - so I can rub shoulders and learn from all of you.

    Fortunately, with the latest shakeups at CompTIA and with Stephen still at the helm here at CIN (that itself is a blessing!), it would seem that CompTIA thinks that CIN is a valuable asset to what will be the new CompTIA. Personally, I would be very disappointed if that changed - but it does take all of us to make that happen.

    Certification Content/Objective Posts
    We've seen posts about whether 'something-or-rather' is on a certification exam. It really doesn't take much for a person to ask Google. or one of the fancy AI's out there whether or not Is or is not on the objective list. And asking a question, only to provide five or six answers in your own post doesn't do much.

    Instead of this, perhaps delve into a technique exchange on how to teach something in the classroom. For example, subnetting is one of those classic subjects that, I'm sure, there are 100 different approaches to teaching. With the varied kinds of students and instructors that pass through, exchanging techniques for teaching particular things in the classroom is a far better way to engage conversation.

    Sharing new trends, news, or the sort is also good, so long as we're not just posting stuff, just because it's there. For example, this morning, an interesting discourse opened up about TikTok - not from a political standpoint, but how such a think affects the industry. That, to me, is rich conversation. More stuff like that.

    But you'll notice that, most times, if I am going to reply to multiple posts in a thread, I'll put all the quotes and replies in one post, usually after waiting for folks to reply - so I have something more to say.

    Respect
    I probably shouldn't need to say this, because it's already covered in, arguably, the least read page of the CIN Community - the Terms of Use. We all should be aware and professional here on the Community. Sure, having a sense of humor or a sharp opinion (and I've had both) is okay, but we shouldn't be getting to the point where we're crossing the line.

    Where is my Voucher Posts
    I know that, for many folks, the vouchers offered on TTT are of a great benefit, perhaps the one thing that keeps folks a part of CIN. And I know that folks would love to get their vouchers quickly. CompTIA (and generally, Stephen) has to do a lot of work, in order to process vouchers for distribution. All of the attendees have to be checked to make sure that they have attended all the sessions. Email addresses all have to be validated to ensure that they are CIN members (and weed out all the fraudsters), and generally, that leads to a large order of hundreds of vouchers have to be ordered through Pearson. This takes time, upwards to eight weeks, which Stephen does on his own. So, let's be patient with the process.

    Usually, Stephen will publish a post to let folks know that vouchers have been distributed. It's at that point that folks should verify if they've gotten theirs or not, after a couple days. If they haven't, and they feel they should, they should probably reach out to Stephen directly rather than posting all over the board.

    And since we have a TTT coming up tomorrow, let me remind everyone:
    • Attendees must be a member of CIN and in some way, affiliated as a Partner with CompTIA
    • Attendees should use the SAME email address for On24, CompTIA, and CIN. That way, it's easier to identify real folks from the fraudsters.
    • Attendees must attend all sessions, either live, or using on-demand. Usually, it's a two week window after the last session to make up any that are missed. (get the certificate too, for CEUs and proof, in case there is an issue)
    Okay, I've ranted long enough and I'm sure this will elicit some feedback, public and private. If you have a differing view, then please, share it. I think with 2025 underway, we need to make CIN better by building our network of teaching professionals, in and out of the classroom. I look forward to what 2025 has in store with the new CompTIA (and even GTIA - although we don't talk to/about them much).

    And if you made it this far, I owe you a coffee.

    Hope to see the lot of you in the TTT tomorrow! And if you still haven't signed up - well...

    Click Here to Sign Up!


    Rick
     
    @Rick Butler I agree with you 100%. I joined this community to learn from others and to get advice on how to teach Comptia materials in my classroom. I have not been on CIN in awhile and I am playing catch up. I read about what was going on at Comptia. I enjoy the TTT series. I will be missing the one coming up unfortunately.

    Thanks for your post. While I have been playing catch up I have noticed the “low quality” posts.
     
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    I have spoken with @Rick Butler and several others about this very topic. There have been quite a few low-quality posts ranging from people posting random topics just to ask which exams covered them in their exam objectives to posting a list of quiz questions and then answering them. We don't need countless threads about waiting on vouchers. One poster in particular became unprofessional and abusive and was removed from the CIN boards.

    We are all CompTIA instructors. We're not young adults in college learning about tech for the very first time. We understand technical topics like subnetting, zero trust, AI/ML virtualization, etc. We don't need to be lectured to like we just started on our technical path. If you want to know if a topic is covered on a CompTIA exam, go to the CompTIA website and download the exam objectives. Google it if you have to. As instructors, our jobs are not to give people the answers. Our job is to show them how to find the answers on their own. And if we don't know something, we should be able to find the answers on our own.

    I post on this board to hear insight from my fellow technical instructors. I expect a higher level of dialog than I would find on Reddit (don't even get me started on that site). We should be talking about topics that are relevant to our community. We should be raising discourse, not lowering it.
     
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    Hello Everyone! I agree with the comments that have been made. This community is for instructors to network, share ideas, ask questions, and, yes, even talk about your favorite sports team or complain about the weather. This is a global community, and we have seen a lot of friendships and connections made in it. One of our popular forums continues to be the job board, and I am excited that folks are able to use it and find opportunities!

    Lately, there has been some misuse of the forums, and I would like to remind everyone to take a minute and revisit the Community Guidelines. This community is for everyone and I encourage everyone to participate.

    As @Rick Butler mentioned, there have been a lot of changes with CompTIA lately, and I am thrilled to see that CompTIA sees the value of our community! Thanks to all of you for staying active! As I mentioned in a previous post, we will have a lot of exciting changes coming to the community as we move further into 2025. We will have more resources available and more opportunities for connections and engagement.

    Let's keep our community strong, and growing! I look forward to everyone's participation in 2025!
     
    Thank you. I share the same sentiments.

    If someone got a question, the community is here to support but please try to at least Google it out, or in today's time, use an AI tool if needed be.

    Anyway, I'm just glad to see this thread @Rick Butler
    Just in time for me to know that there's a TTT for Pentest+ coming up!
     
    Well said! I have to admit, I have stopped checking the CIN because of the posts over the last couple of months. I consistently see posts where answers can be found via Google. All of the "Where is my voucher" posts drive me bonkers because earning a voucher is not the main benefit of the TTT series. If you are involved with a CompTIA training partner receiving a voucher for any exam shouldn't be an issue for you. It makes me question if those individuals are truly instructors for a partner or if that partner is active with their Business Development Manager.

    I love the CIN and I would hate to see it go away with the CompTIA restructuring because the powers that be don't consider it valuable. CompTIA is the only governing body that offers support like TTT for their instructors. I work for a commercial training provider and we provide training and certifications for over a dozen different certification governing bodies. CompTIA provides the best support hands down! It is a relief to know that the CIN exists to reach out to a body of active instructors.
     
    It makes me question if those individuals are truly instructors for a partner or if that partner is active with their Business Development Manager.

    Agreed. I know that when I first weaseled my way into CIN, I most definitely was not a partnered trainer. Now I am, but back then I wasn't.

    Then again, I actually wasn't here for the TTT or vouchers. I was here to talk to y'all. :)
     
    As with life, you take the good with the bad. The 'where's my voucher' post along with the TTT updates are the bad and the good. In my opinion, if i have to filter through some of the 'noise' to get to the goal, then it's a cost of being a member of this great group. Some will use this as their own echo chamber. Others use this to meet fellow CINers, seek advice and comments, and sometimes make non sequitur posts.
    I agree wholeheartedly with an earlier comment from @Greg Childers that is apropos for the current and (fingers-crossed) continuance of this platform. "Raise the level of discourse. Don't lower it".