New E-Commerce Store Tutorials

Stephen Schneiter

Administrator
Staff member
  • Nov 26, 2018
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    CompTIA launched its new website and e-commerce store on Tuesday this week. I have seen a few questions about the site and making purchases.
    There have been a number of videos created to help users walk through several areas of the new website.

    The topics for these videos include:
    • New Account Creation:

    • Student Account Creation with SheerID callout:

    • CompTIA Central:

    • Navigating Purchasing:

    • B2B Customer Profile Set-up (Tax exempt, W-9, Line of credit):

    Please note that this currently just affects U.S. customers. The International store will be launching a little later this year. If you are having issues trying to place an order, you need to reach out to your account representative. I hope these videos will be able to answer some questions and are helpful.

    Thank you,
    Stephen
     
    CompTIA launched its new website and e-commerce store on Tuesday this week. I have seen a few questions about the site and making purchases.
    There have been a number of videos created to help users walk through several areas of the new website.

    The topics for these videos include:
    • New Account Creation:
    • Student Account Creation with SheerID callout:
    • CompTIA Central:
    • Navigating Purchasing:
    • B2B Customer Profile Set-up (Tax exempt, W-9, Line of credit):

    Please note that this currently just affects U.S. customers. The International store will be launching a little later this year. If you are having issues trying to place an order, you need to reach out to your account representative. I hope these videos will be able to answer some questions and are helpful.

    Thank you,
    Stephen

    @Stephen this is very helpful. Those of us outside the US we are waiting patiently to be rolled onto the new CompTIA store
     
    Thanks for the videos! Is the full library access still an option for students? We have several students who have used this to save some money across courses. I have a student poking around the site today trying to purchase an access code, and he says he can't find the full library access that we had before.