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  1. Y

    Question of the Week #21 - Are you using our Free CompTIA solutions support offerings?

    Hi Fanuel! I Agree 100%. Grace is absolutely amazing. I work closely with Grace as her Partner facing Support team member. Thanks for the intro @Bianca Scola! :-).
  2. Y

    Question of the Week #21 - Are you using our Free CompTIA solutions support offerings?

    Hi Everyone! This week we would like to know what type of support are you looking for while adopting CompTIA solutions? Did you know that there is a designated Partner Support Team to assist with your inquiries? Do you know how to contact the Partner Support Team? We can't wait to hear...
  3. Y

    Question of the Week #9

    Hey Michael There is definitely an element of fact in what you are saying. This leads to the ability to structure your lessons using the calendar, making sure that you and your students maximize the suggested knowledge points accumulation for the day to stay on track.
  4. Y

    Question of the Week #9

    Welcome to the new week, everyone! A slight change from our previous postings is the Poll Question above. Please participate and cast your vote. Thank you. And here is our next question of the Week: How does the calendar feature, in CertMaster Learn, work and how is it beneficial to your...
  5. Y

    Question of the Week #8 - Answer

    We had some awesome engagement on this question of the week and we will be reiterating some of the key facts in the comments because, well, you Instructors know your stuff ? - In CertMaster Learn, the ‘Impersonating’ button/feature is located on a student's profile in the Admin Dashboard and in...
  6. Y

    Question of the Week #8

    This is a great example of how this access/oversight can assist in keeping students on track.
  7. Y

    Question of the Week #7 - Answer

    It’s Friyay Answer Day! Our question was: The Instructor does not see the progress of individual students in the “Boost Dashboard”. What could be the cause of this and how can this be remedied so that you can see the analytics for your students? There are a variety of scenarios around the...
  8. Y

    Question of the Week #7

    That's actually beautiful. "For unto whomsoever much is given, of him shall be much required: and to whom men have committed much, of him they will ask the more.”
  9. Y

    Question of the Week #7

    It's so important that we mention the access that Institution Supervisors have. Thank you. And, as you mentioned, the Instructor would need to have direct management of their students in order to see their reporting. We will be fleshing out 'direct management' in our Answer segment on Friday as...
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    Question of the Week #6 - Answer

    Continuous learning, continuous improvement, continuous growth! We are here for you!
  11. Y

    Question of the Week #7

    Hi Everyone. We would love to see some more engagement on our Question of the Week #7, and here it is: The Instructor/Manager/Mentor does not see the progress of individual Students/Learners in the “Boost Dashboard”. What could be the cause of this and how can this be remedied so that you can...
  12. Y

    Question of the Week #6 - Answer

    That it is Patrick!
  13. Y

    Question of the Week #6 - Answer

    Happy Weekend everyone! Question of the Week #6 was: Within CertMaster Learn can the Instructor also be assigned the role of Institution Admin/Supervisor? If so, how would this role be assigned to you? Yes. The Instructor can be assigned the role of Institution Admin and/or Supervisor. These...
  14. Y

    Question of the Week- #6

    Good Morning everyone. Here's our Question of the Week: Within CertMaster Learn, can the Instructor also be assigned the role of Institution Admin/Supervisor? If so, how would this role be assigned to you, the Instructor?
  15. Y

    Question of the Week #5 - Answer

    It's Friyay Instructors!! And time for the answer to our Question of the week which was: How do I interpret my reporting? How do I break down my reporting for my student? CM Learn Within CertMaster Learn you are able to use the CertMaster Learn Reporting Guide to help you effectively interpret...
  16. Y

    Question of the Week- #5

    We are thrilled to hear this! We would love to hear about your experience or further elaboration to Rick's point, and you are more than welcome to share it here :-)
  17. Y

    Question of the Week #4

    Hi Michael. We have noted your role as a freelance Instructor and totally understand the access restrictions that you face. Your Account Manager is also the best in the Business and so we 100% agree with your sentiment. We value your engagement on this forum and on this platform, and please...
  18. Y

    Question of the Week- #5

    Rick, this is a brilliant piece with just the right points needed to support our answer to this question of the week. Would you mind if we stole some of this content, crediting you as the author, of course? Everyone should know this for sure.
  19. Y

    Question of the Week- #5

    Hi Jeremiah. Yes, we are referring to the reporting that the instructor views and dissects within the learning platform in relation to the course the Instructor is facilitating.
  20. Y

    Question of the Week #4

    Thank you Michael. Great suggestion!
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