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Single Sign On For Labsim.

Mine seems to be working fine but we have had multiple students reaching out because they are no longer able to access their content. A password reset has worked for a few but others are still experiencing issues. Some courses are asking my students to enter an access key even though their courses are active. This has been a terrible transition from CompTIA.

I think one of the worst changes (although this occurred sometime ago) is us instructors not having the ability to reset students passwords anymore.
I guess mine was from the SSO, my instructor account merged with my old college I worked at it is showing. I have some students on Security Pro where nothing is coming through, if they call the number for account merging, they are told to submit a ticket and its been a bit now so getting worried now. I've been overriding grades more than giving feedback D:

Single Sign On For Labsim.

How are people signing into their instructor account or is it down because Cloudflare? I have my actual account for my certs and I HAD my instructor one and was told not to merge the two but I can't get into the instructor side of CompTIA D:
Mine seems to be working fine but we have had multiple students reaching out because they are no longer able to access their content. A password reset has worked for a few but others are still experiencing issues. Some courses are asking my students to enter an access key even though their courses are active. This has been a terrible transition from CompTIA.

I think one of the worst changes (although this occurred sometime ago) is us instructors not having the ability to reset students passwords anymore.

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