Proctoring Issues
- By coreyd1001
- CompTIA A+
- 6 Replies
As the person that hears all of the complaints for our different exams. OnVUE is not that bad. Yes you do need to follow the rules of remote proctoring. The rule set is a bit more stringent since the candidate is at home. But Pearson is WAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAY better than ProctorU. Their software is problematic. The proctors have been known to just shut the exam down prior to it starting, which means you have to submit a customer service ticket if the voucher has already been redeemed. I have been screamed at for selecting them as the proctoring company for an exam sponsor organization. Oddly enough Meazure Learning is their onsite proctoring division, and they are fantastic. So in 2024, you have to weigh the good and the okay. At home is convenient but, know that they are more nitpickier. In the testing center is not as strict, but PSI now has us metal detecting all candidates because of the increased number of cell phones smuggled into the testing centers. Hope that I gave you some insight from the testing side of the business. Disclaimer: Not a proctor - I am the person that received the complaints