Is there a bug with the AutoOps+ TTT on-demand completion tracking?
- Certifications
- 7 Replies
Thanks, Stephen, for checking for me.Hello @JonathanIsley, I can confirm ON24 recorded your attendance for session 1. It looks like you actually registered with two accounts and viewed. You should have already received and email with instructions and access code for CertMaster Perform to both email addresses.
Yes, I had registered twice (once with a new email address and my older one in error), so I thought that was related to the issue, so I watched session 1 twice.
Once I saw that the session was asking for my email, I reverted to only the primary email address I desired to use, using only it to watch session 2.
I did receive my CertMaster access code to one of my registered email addresses, so I am good to go for that (though I did not receive it at both, just FYI, but I do not need a 2nd code
Thanks again, everyone, for your replies