• CIN will be sunsetting the official CIN app! The app will be turned off on Saturday, August 1st. Thank you to everyone who used the app to post updates. It just was not adopted as much as hoped. This is ONLY the mobile app. The CIN community is not being affected. :)

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AI Simulations Stuck

BrianFord
Sorry you had this issue. You should see 3 symbols in the upper right corner of the screen: an envelope for messaging, a ? in a circle, and a circle with a small head inside. If you select the ? in a circle, there are choices for Support, Report Error, and Provide Feedback. I'd suggest Report Error (or seek Support).
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AI Simulations Stuck

Hashmi
Hello,
I have been going through AI Fundamentals CompCert course smoothly, then all of sudden, AI based activities/simulations stopped working, I enter a prompt, I takes forever to answer. I went on to skip the AI sim activities but everynext AI sim activity behaved the same, I reported the problem two days ago, but the issue the stills remains. Alternatives that I tried to resolve the issue are following:
> Tried changing broswers,
> Clear browser cache.
> Restart computer.
> close all running programs.
non of the above option worked, I am still stuck and course progress is at halt. I am attaching an error code attachment that might give some of you a hint to help me with the issue.
Thank you!!Screenshot 2026-07-27 155907.png
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Authorized Partner Certification

lypengleang
Shea Bennett said:
There should be a Business Development Manager for the Asian Pacific Region. You will need to find that person's name and reach out to them. CompTIA is not as big as you may think. Send me an email from your work email (not Gmail or free email platforms) to [email protected] and I will forward to my rep and see if she can track down the Asian Region rep. Make sure to put "CIN Instructor - Cambodia" in the subject line or I will ignore it.
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Thanks Shea, after contacting with CompTIA support team then I received email from APAC representative, currently waiting the reply email from APAC representative manager for reviewing my proposal.
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