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  • Question
I Missed my SecAI+ online exam schedule

Hi, I hope topics like this are allowed in here if not please kindly delete this.

So I missed my online exam schedule. In my defense I'm in the part of the Philippines that got hit hard by a recent earthquake, we are still experiencing after shocks and intermittent power/internet loss. It was a free voucher from the TTT-series but its still a waste that I was not able to take it. I already contacted Pearson Vue hoping they'd consider my situation.

Im just here to ask if there's anything else that I could do to help with my situation
Id appreciate your suggestions thank you.

  • Solved
Certmaster access for SecAI+ On Demand

Hi Everyone!

I was not able to attend the TTT series for SecAI+ on live so I've been following on demand using the webinar sessions as well as the material in there. I noted something and is the access to certmaster is not longer in the links and @Stephen Schneiter mentioned people will receive the access code after completing the first session even for "on demand" learners.

I've already completed session 1 to 3 (started on Jun 16/2026) and haven't receive anything yet on my email. Does the certmaster access have some type of "valid time"? like, you must access or complete the training up to 15 days of finishing the live sessions?

I appreciate your comments.

  • Question
Question about the CertMaster Learn Inclusions in some certifications

Hi All,

It has been a while since I used CertMaster, and I'm a little bit confused as to the inclusion/integration of the laboratory aspect. I can distinctly remember being able to launch Virtual Laboratory environments in CertMaster Learn for both A+ and Security+, but much has changed since then (I think this was around 2022, give or take a few years). I've been looking at the product pages and even used the chatbot, but can't get the answer I'm looking for.

Basically, my company is looking into these Certifications:

1. A+ (both cores)
2. Network+
3. Security+
4. Server+
5. Tech+

If we bought just the CertMaster product, which ones would also have an integrated laboratory? For example, in the product page of Network+, it has the following bullet point
  • Extensive practice: Engage with simulated labs, assessments, and questions to reinforce your learning.
So I would assume Network+ CertMaster Learn does have an integrated lab, and there is no need to purchase the standalone laboratory. Is this the same case for the others listed?

  • Question
CTT+ Instructors needed for July - December cohort.

Dear fellow instructors,

I am reaching out on behalf of Youth Development Project SA (YDP SA) – an accredited QCTO/SAQA training provider in South Africa.
Company Website

We are expanding our CompTIA course delivery in 2026 and are looking to connect with active CompTIA CTT+ certified trainers (or those with equivalent CompTIA instructional experience) who would be interested in partnering with us or being considered for training opportunities.

Specifically, we are looking for trainers who can deliver any of the following CompTIA courses:

  • ITF+, A+ for Cybersecurity, Network+,
  • Security+, CySA+, PenTest+, SecurityX (formerly CASP)
  • SecAI+ (Expansion Series)
  • AI Essentials Series: AI for Marketing, AI for Sales, AI Agent Essentials, AI Help Desk Essentials
If you are a qualified CompTIA instructor, please email my team at: [email protected]

  • Question
Are certification kits no longer complimentary?

When you have passed an exam, I recall us receiving an email from CompTIA to confirm a few details before they mail a complimentary certification kit. I just saw this on their website:

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Is the certification kit no longer free? I remember there was a discussion about the wallet cards being discontinued but not about being charged a fee to receive the physical certificate (unless you received one and then would like to order a replacement certificate).
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  • Solved
Security+ CEU's

Hi everyone,

New instructor here, posting on behalf of a student who just passed her Security+ SY0-701 — very proud of her!

CompTIA's website states that the Security+ CertMaster CE CEU program is only good for the Security+ V6 (SY0-601):

Does anyone know how a student might renew the SY0-701? It looks like they just buy the $50 CE token in a quantity of 3 — or purchase it 3 times? I'm not clear on how that verifies that they actually completed any continuing education. Does a student pay these fees and then still have to turn around and pay for an approved program separately? In other words, after paying the fees, do they then also have to submit proof of continuing education?

Additionally, if they pay for a continuing education program outside of CompTIA, do they still owe CompTIA $150 in renewal fees on top of that?

Any clarity would be greatly appreciated — I want to make sure I'm pointing her in the right direction.

(Note: First post in the community here. I apologize if this has been answered previously. I tried to find an answer but I unfortunately was unable to turn up anything.)

  • Question
Point of clarification for those of using TTT certification vouchers

The email I recieve (on all my TTT voucher emails) states

Please use the voucher code: Valid through April 30, 2026 (date varies)

I tried to use my voucher code on April 28th and found out

Discount validation failed.

Exam: PT0-003, May 21 at 9:00 AM
This voucher cannot be used with appointments scheduled after 30 Apr 2026.


Save yourself some grief and be aware the cut off date is for the actual attempt
NOT when you schedule your appointment.

Lesson learned on my part.

  • Question
A+ Instructor Mentor/Instructor Required

We have a mature student who is looking to receive some one-to-one support with CompTIA A+ (and then Security+). Initial requirement is 1 hour per week for 4 weeks.

We are launching some new products in the next couple of months that will also require one-to-one support in a similar format.

Would suit someone looking to earn some additional income and really make a difference to a great student!

We are based in London, UK but work can be completed remotely.

  • Question
Is the CertMaster content enough to pass SecurityX exam

I've got 25 years IT experience and over 16 specializing in security, so I'm not coming into this completely ignorant. But in taking the unit quizzes and practice exam in CertMaster, the questions seem way different than the material I've been studying the last couple months. I'm also going through the TTT recordings now but that seems in line with the CM material.
Are the exercises relevant for the test? Also, is there a better alternative for learning what I need to pass the exam?
Thanks in advance!

  • Question
How do you find the Account Executive for your university?

An admin, Stephen, said in one of his posts that that the best approach anytime anyone needs a voucher or discount is to reach out to their Account Executive. How do you find the Account Executive for your university? The Account Executive for DeVry University is no longer with CompTIA. How do I find the new Account Executive for DeVry University? I called the CompTIA Customer Support and they told me to reach out to my university to find out who the Account Executive is. However, I'm the contact! So, I cannot reach out to myself. Please help!
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  • Question
CEU's for SecurityX

I was wondering if anyone has some information and resources to CEU's that have been submitted in the past to update their SecurityX (CASP+) certification. I know CompTIA provides a list of options like CISM, or CISSP, but I'm sure there are other options, like courses and educational videos to participate in as well. Just trying to create a list of options for those who have passed their CASP but don't want to take a higher level certification.

  • Question
Next CompTIA A+ TTT series and subsequent voucher(s)?

Hi CIN community (CINners?), and thanks in advance for the help!

As I'm setting up my profile and fulfilling the requirements for completion, I wanted to ask about the upcoming A+ TTT schedule and when the next round of exam vouchers will be available.

If this topic has already been covered, please feel free to point me to the right thread. Much appreciated!

  • Question
CertMaster Practice for A+ Core 2: 220-1202 - Malware Removal Process Methodology Incorrect

Hello, everyone,

The CompTIA CertMaster Practice for A+ Core 2: 220-1202 answer explanations for the multiple-choice questions in objective 2.6 do not reflect the update from 7 malware removal steps in version 220-1102 to 10 malware removal steps in version 220-1202.

I recently opened a ticket with CompTIA Support to address this, but it was closed without any action taken. Students are quick to point out this discrepancy and are deterred from continuing to use CertMaster.

What would be the best way for the CompTIA product development team to quickly address this issue? The exam has been publicly available since March 2025, so I am surprised it has not been quickly fixed.

Thank you in advance.

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