How can i find my Account Manager!

This is the CompTIA Instructor Network (CIN). I'm sorry that CompTIA has been unresponsive and you can't contact your account manager. I'm sorry about that. However, it's not appropriate to leave multiple messages in this instructor forum looking for your account manager.
Hi Steve, i am a comptia authorized delivery partner based in the UK and my account manager disappeared on me. No replies to emails or calls for a few months now. I need to speak with someone regarding purchases (Labs). Can you please help?

  • Question
Account Manager disappeared!

Hi, can someone please help me. I am an authorized delivery partner and my account manager who i have been communicating with suddenly disappeared. No answers to emails or calls. Comptia help have also been unresponsive. Does anyone know who i can contact? I will really appreciate some clues.

How can i find my Account Manager!

[Please ignore this message]Hi, can someone please help me. I am an authorized delivery partner and my account manager who i have been communicating with suddenly disappeared. No answers to emails or calls. Comptia help have also been unresponsive. Does anyone know who i can contact? I will really appreciate some clues.
  • Like
Reactions: precious

Facebook’s Linux Ban

Facebook did not decide to block posts or groups related to Linux. Most likely it was an error with their algorithms.

Thanks for clarity and the link shared

DeepSeek

In conjunction with my use of the DeepSeek application, I did use an account I created (e.g. "[email protected]") to access the site and also used a Google Voice phone number that's connected with the account. One cannot be too careful based upon privacy concerns, particularly when dealing with the site's country of origin. This approach was based on the following AI generated information:

AI Overview
Learn more

To login to a DeepSeek account using an anonymous email, you can create a new email address specifically for DeepSeek using a disposable email service and use that email to register for the platform; however, be aware that DeepSeek may require phone verification for account creation, potentially limiting anonymity.
  • Like
Reactions: Rick Butler

Tech Differences Between Net+ and Sec+ Objectives and Content

Hey there, fellow Instructors. A couple of notes if you are teaching Network+ and Security+. I noted that some topics are covered in both, but the coverage between the objectives, the course content, and the possible exam questions may differ.

(1) How DNS works and how DNS is secured. Network+ covers DNS over UDP, DNS over TCP, DNS over HTTP (DoH), and DNS over TLS (DoT). DoT and DoH are included in the latest Network+ objectives (but not in the Security+ objectives. I cover these in both courses. I point out the difference in the objectives. I also challenge (quiz) students with questions that differentiate these protocols. I also noted differences in how the topics were covered in the latest Mike Chapple and Mike Meyers Study Guides.

(2) Disaster Recovery (DR) is covered in Net+ and Sec+. Net+ objectives call out RPO, RTO, MTBF, and MTTR. Sec+ objectives call out RPO, RTO, MTD, and MTBF (no MTTR). I had students ask me questions about this after taking both exams. I recently took the Net+ exam and saw this topic. I'd advise covering these terms in both courses with some reinforcement (ask questions or include them in the quiz).

My advice to students is that understanding the details of a technology or process helps them perform better on exams. These are two topics that I explore in greater depth to aid students in developing that understanding.

AI Essentials

CompTIA AI Essentials is now available in the CompTIA store.


Here is a public announcement on the PR Newswire website.

Am I overthinking the new Pentest+ 003?

You forgot about the incredible array of tools and utilities for both security and system that only exist for Linux. Furthermore, many tasks can be automated through the use of shell scripts. Therefore, in addition to mastering the basics of Linux, include knowledge of scripting... &;-D
So true.

Tech+ Focus Group

I know that this is for the ITF+ but there is no current group or thread for the Tech+ yet. I was one of the instructor SMEs that met in Chicago during the 2023-2024 school year to help develop the new Tech+ course. While teaching the course this year, I noticed that there were several issues with the content. Since there have been a lot of changes within CompTIA recently, I was hoping that someone within the CompTIA organization might be willing to set up a focus group to review the content and suggest changes to the Tech+ course now that we have had a chance to teach the content. If so I would be interested in being part of the focus group

Facebook’s Linux Ban

Facebook did not decide to block posts or groups related to Linux. Most likely it was an error with their algorithms.

Am I overthinking the new Pentest+ 003?

You forgot about the incredible array of tools and utilities for both security and system that only exist for Linux. Furthermore, many tasks can be automated through the use of shell scripts. Therefore, in addition to mastering the basics of Linux, include knowledge of scripting... &;-D
  • Like
Reactions: James P.

Facebook’s Linux Ban

A recent Facebook decision to block posts and groups related to Linux, categorizing them as "cybersecurity threats," and even claiming that Linux is malware is a big concern within the tech community. DistroWatch, has reported being restricted since January 19, with users experiencing account suspensions for disseminating Linux-related content. As instructors and IT professionals, many of us rely on social media platforms like Facebook to share knowledge, discuss open-source tools, and educate others about Linux.
How will this impact the tech community and cybersecurity education?

Am I overthinking the new Pentest+ 003?

That's honestly not a shift and definitely not a recent one.

If you want to do any serious DevOps or security work, you cannot evade Linux. The systems we defend, the systems our software runs on, they run Linux. "The cloud"? As the joke goes, it's just someone else's computer. And it runs Linux. Has done so for decades.
I agree with your comment, I started as a UNIX Database Admin in the Military and this was in the 90's, when IT and certifications were not required and mainly people talked about coding and coding languages, The shift that I referred to was the basic System Admin requirements that does not require a deep knowledge of coding, but in this day in IT (System Administration) it is a requirement in part to what you have expressed about how now Linux is everywhere and has migrated over the years right under our noses to be that OS that provides a lot of robust resources on every level. Great to see your perspective as well.

Lost voucher

Taking this opportunity, is it possible to request a new voucher? I received the voucher for the Tech+ certification, but it was valid until the end of 2024 and because of other priorities, I ended up letting the time pass. I regret it until now... &;-D
Perhaps there is hope! You might double check the year on that email. Mine was good until 12/31/2025. Considering the Tech+ launch was in August of '24.....

Train the trainer.

The process behind TTT events is that they follow the course introduction or update webinar and try to be completed before the release. If you are looking at courses under development on this site,

https://www.comptia.org/training/resources/exam-objectives/exam-objectives-under-development

You can get clues as to what courses are being released or updated.
Correct! As @Brian Ford mentioned, we host TTT series with the launch of CompTIA certification exams. If you follow the site referenced, you will get an idea of what is coming up.

Looking ahead at teh first part of the year, we are currently running the PenTest+ TTT series. Then we will host a SecurityX series and then move into CloundNetX and A+. So it is going to be a busy six months to get things rolling in 2025.

You will want to keep checking back here in the community, as we will post updates and registration links.

Train the trainer.

The process behind TTT events is that they follow the course introduction or update webinar and try to be completed before the release. If you are looking at courses under development on this site,

https://www.comptia.org/training/resources/exam-objectives/exam-objectives-under-development

You can get clues as to what courses are being released or updated.
This is so helpful

Filter