Job opening - IT Program Director and Instructor

Looking for someone who can start out with training A+, Network+, Security+, Cloud+, CySA+, PenTest+ but eventually become the IT program director in charge of the following:

Responsibilities:

1. Program Development and Planning
- Develop and oversee the implementation of IT training programs and courses.
- Set program goals, define scope, and outline necessary resources and timelines.
- Stay updated with industry trends to ensure programs remain relevant.

2. Leadership and Team Management
- Hire, Lead and manage a team of instructors and adjunct trainers.
- Provide training, mentorship, and performance evaluations to staff.
- Foster a collaborative and supportive team environment.

3. Curriculum Design and Quality Assurance
- Ensure that all courses meet high-quality standards and align with industry certifications.
- Regularly review and update curriculum to incorporate new technologies and practices.
- Develop and implement assessment methods to evaluate student progress and program effectiveness.

4. Budget and Resource Management
- Develop and manage budgets for IT programs.
- Ensure optimal allocation of resources, including hardware, software, and learning materials.
- Monitor expenses and ensure cost-effectiveness.

5. Stakeholder Communication
- Act as the primary point of contact for program stakeholders, including students, instructors, and industry partners.
- Provide regular updates on program progress and outcomes.
- Address and resolve any stakeholder concerns.

6. Student Engagement and Support
- Develop strategies to enhance student engagement and retention.
- Provide support and resources to help students succeed in their courses.
- Oversee job placement services and build relationships with potential employers.

7. Risk Management
- Identify potential risks to program success and develop mitigation strategies.
- Ensure compliance with relevant regulations and accreditation standards.

8. Performance Monitoring and Reporting:
- Track program performance against established metrics.
- Prepare and present regular reports to senior management.

Qualifications:

- Certifications in the courses you will be teaching in information Technology and at least 2 years training experience required
- Proven experience in program management, preferably in an educational setting.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Budget management experience.
- Knowledge of current IT industry trends and certifications.

Desired Skills

- Project management certification (e.g., PMP) is a plus.
- Experience with curriculum design and instructional technology - We can adapt whichever platform you are comfortable with
- Ability to work effectively in a fast-paced and dynamic environment.
- Student engagement - The ability to create a collaborative and engaging environment during and after course completion is critical
- Communication both written and verbal to both staff and students will be required
- Mentorship - provide student support during and after graduation (provide testing support, tools and resources)
- Internships - Connect with local businesses to establish internships and apprenticeships for graduates
- Trustworthiness - Communication and collaboration with stakeholders is key. Time sheet fraud will not be tolerated
- Transfer knowledge - Students who enroll with ACT are typically career changers and new to the IT industry, logging out of class and leaving students to fend for themselves is unacceptable. The student experience is everything to ACT AND the student.
- Your hourly salary is dependent on you actually working - i.e. If you did not actually work 40 hours, you will not be paid for 40 hours. Thought that would be self explanatory but apparently not speaking from experience
- Understanding of local workforce boards, grants, services and job placement services (will train)
- Policies and Procedures - Knowledge of school and student policies and procedures is a must. You will have access and discretion to implement these with stakeholder approval.
- This is a remote position - however, local Tampa area candidates a plus.
- Salary is commensurate upon education, certs, work history and skill set as well as training experience.
- This is a full time position with consistent work year round

Seeking Advice! First-Time CompTIA Trainer!

Hello everyone,

I will be stepping into the role of a CompTIA trainer for the first time next month! With 15 years of experience in IT infrastructure, I’m passionate about networking and cybersecurity, and I’m excited about the opportunity to guide others on their certification journeys.

However, as with any new venture, I’m also a bit nervous and eager to ensure that I provide the best learning experience for my students. That's why I'm reaching out to this knowledgeable community for some advice.

Experienced Trainers:

  • Reflecting on Your First Training: What were some of the challenges you faced during your first training session? How did you handle those initial nerves and uncertainties?
  • Current Strategies for Quality Training: How have your teaching methods evolved over time? What strategies do you now employ to ensure that your training sessions are engaging and effective?

Thank you in advance for your support! ?

ChannelCon / Partner Summit 2024 - Tuesday

Good morning you CIN'ers from across the sphere. Summit is on us and your Fedora sporting Agent is here to capture some of it for you all that cannot be here. Watch these threads through the day.

But before we start, some of you need to be in the Fitness Center with me. While some are running or doing some...Tai Chi...?!

No, y'all...it's time for some morning pain.

Come get some.

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CIN TTT Series: Network+ N10-009

The wait is Over!! All systems are GO! We are GO for launch! The CIN TTT Series for Network+ N10-009 is now open for registration!!

What: CIN TTT Series Network+ N10-009 10 sessions
When:
June 20 - July 25, 2024, 2:00 - 4:00 PM Central Daylight Time, Tuesday and Thursdays
Who: Don Tilley, Cybersecurity Instructor, Access Computer Training
Where: ON24
REGISTER HERE

CIN Webinar Banners-TTT ON24.pngNetworkPlus Logo.png

  • Poll
Instructor Toolbox Poll: What Browser?

When teaching or training others I most often use this web browser:

  • Google Chrome.

    Votes: 17 70.8%
  • Microsoft Edge.

    Votes: 2 8.3%
  • Mozilla Firefox.

    Votes: 3 12.5%
  • Something else.

    Votes: 2 8.3%

Over several months in 2024 I will be conducting a series of polls of the CompTIA Instructor Network (CIN) Community. Participation is completely voluntary and based on the assumption that respondents are Instructors (i.e. members of CIN). My goal in conducting these polls is to compile data about how Instructors work. Each poll will have a simple question and be conducted over 14 days. At the end of each month, I will disclose the poll results to the CIN Community. From time to time, I will publish summaries containing data gathered in the series.
  • Like
Reactions: jarrelrivera

9.3.9 Lab - wrong answer

Q1 asks for the IP address of Support's current default gateway
As you see, the answer should be 192.168.0.46

1721971795181.png

However, the answer that they want is 192.168.0.5.
I was like, where did that came from? LOL
1721971849639.png

Using TestOut for Network+ Labs is just frustrating.
I don't think I'll recommend using this platform to my classes.
  • Like
Reactions: Fanuel

  • Question
Do you receive CEU's for completing the CertMaster Perform TTT labs?

I was in the training session that started on June 20 and was curious about this. We were given access to the CertMaster Perform labs. Do we receive any CEU's for completing the labs? Also are they a part of the requirement for the voucher?

Have a great weekend and thank you. :)
Patrick.

Question - TestOut Lab 8.3.6 SNMP

In the TestOut Network+ laboratory 8.3.6 - Quiz Question #2, it asks:
What types of network interface data were reported to the management system over SNMP?

I happen to know the answer to the question - Utilization and Discards - coming from CCNA.
However, need guidance on how to show it to the students via the OpenNMS from the TestOut Lab.
Kindly advise. Thanks!

1721714535879.png
  • Like
Reactions: Fanuel

5.1.10 Lab: Cisco Troubleshooting Tools - wrong answer Q#8

Good day! Has anyone done the lab re: 5.1.10 Lab: Cisco Troubleshooting Tools from TestOut Labs for Network+?

One of the tasks says "Test the connection from SFO router to Wrk1".
As you can see in the screenshot, the ping is successful.

1720828631832.png

So we answer the question:

1720828692169.png

But when we check the answers, it will say that we answered it wrong.
1720828722927.png

Per checking, the answer that it is looking for is 0 (zero). What???
1720828770542.png

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I hope someone from CompTIA and/or TestOut can fix this erratum.

1720828922552.png
  • Like
Reactions: MBA

6.4.10 Lab - Question 3

Good day!

Just like to share the experience re: TestOut Lab 6.4.10 > Question 3 is confusing.

It asks, which IP address is assigned to the CorpNet Bldg A router?

1721282603518.png

However, when you check the exhibit there's CorpNet router and a Bldg A router.
1721282586352.png

Many students answer based on the CorpNet router whereas, the question is actually asking for the Bldg A.

I've sent the feedback for TestOut / CompTIA to rewrite the question to just Bldg A router, instead of CorpNet Bldg A router.

9.3.8 Lab - Wrong answers

Good day!

Just sharing with you another finding from the TestOut Network+ laboratory.

Q1 asks for the MAC address of the Ethernet card in Office 2.
Notice that none of the options are correct.

9.3.8.PNG


Q3 asks for the MAC address of the Ethernet card in ITAdmin.
Notice that none of the options are correct.

9.3.8_q3.PNG

I've already reported this using the report link:

  • Question
Student question stumped the class, unable to drive the nail home for this question.

In CompTIA Network+ N10-008 Student Guide, Pg. 163. or Instructor Guide Pg. 168.
Question 5 states:
5. A company has eight networks, using the subnet addresses 192.168.0.0/24,
192.168.1.0/24 … 192.168.7.0/24. What network prefix and subnet mask can be used to summarize a
supernet route to these networks?

Answer:
It takes 3 bits to summarize eight networks (23 = 8). Subtracting 3 bits from the existing network
mask makes the supernet network prefix /21. The third octet of the mask will use 5 bits, which is
248 in decimal (25 = 248), so the full mask is 255.255.248.0.

This class is unable to grasp this concept, & I am running out of ways to explain & time to stay on track to finish class where I need to for the day. Any help explaining is greatly appreciated.

  • Question
How to upgrade from the Network+ (N10-008) to Network+ (N10-009)?

We're trying to figure out how to upgrade and use the new Network+ (N10-009). Do we need to buy a new Network+ (N10-009) product for this? Or can CompTIA upgrade our current Network+ (N10-008)?

Also, it seems that the credentials to the https://learn.comptia.org/ are not working for the new platform https://platform.comptia.org. When try to create a new account, there is a need of Access key, which probably will come with new purchase? the old access key does not work.

Some guidance from experts will be greatly appreciated. Thanks

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