Hello All,

I was wondering if I am the only one seeing this issue.
I completed the session 1 AutoOps+ TTT webinar last night, via on-demand on my mobile phone.
Today I used the same link to access the on-demand session again, on my laptop, to download the completion certificate.
The strange thing was that it said I needed to watch the 90 minutes to access the certificate.

I have been using this same process for the CySA+ TTT series without any issues. I downloaded the course materials and completion certificate on my PC after completing the session on my mobile phone.

One difference I noticed is that when I open the CySA+ TTT on-demand sessions, they ask for my registered email address. The AutoOps+ did not ask for my email address on my phone or my laptop.

Has anyone else seen this occur? My main concern is that my completion of each session may not be logged properly for my CertMaster access and my end-of-series test voucher.

@Stephen Schneiter are you able to check and verify that my session 1 for the AutoOps+ was logged as completed, so I can get the CertMaster voucher and be progressing towards the final test voucher as well?

Hi everyone!

I was not able to receive the CertMaster voucher/access codes for both SecAI+ and CySA+.

For SecAI+, I attended the training through the on-demand sessions, and I saw that @Stephen Schneiter mentioned that learners should receive the access code after completing the first session, even for on-demand learners. I already completed the sessions, but I have not received the email yet.

For CySA+, I attended the first day live session, but I also have not received the CertMaster voucher/access code.

May I kindly ask if the voucher/access codes are sent automatically after attendance is recorded, or if they can be resent directly?

I would appreciate your help on this. Thank you!

I sat and passed the A+ Core 1 yesterday (Friday 19th of June) using the Pearson OnVUE system. At the end of the exam I saw my result (passmark) 808 points, but I didn't see a breakdown of my weak areas. (Which I have always gotten for other exams that I have sat). Is there a way to recover this from CompTIA or from Pearson VUE?
Thanks

Can I get the CASP+ and PenTest+ on-demand series? Is there any way to get the vouchers for them?

Hi, I hope topics like this are allowed in here if not please kindly delete this.

So I missed my online exam schedule. In my defense I'm in the part of the Philippines that got hit hard by a recent earthquake, we are still experiencing after shocks and intermittent power/internet loss. It was a free voucher from the TTT-series but its still a waste that I was not able to take it. I already contacted Pearson Vue hoping they'd consider my situation.

Im just here to ask if there's anything else that I could do to help with my situation
Id appreciate your suggestions thank you.

Nous souhaitons être de formateurs COMPTIA; Quels sont les prérequis ?

Hi Everyone!

I was not able to attend the TTT series for SecAI+ on live so I've been following on demand using the webinar sessions as well as the material in there. I noted something and is the access to certmaster is not longer in the links and @Stephen Schneiter mentioned people will receive the access code after completing the first session even for "on demand" learners.

I've already completed session 1 to 3 (started on Jun 16/2026) and haven't receive anything yet on my email. Does the certmaster access have some type of "valid time"? like, you must access or complete the training up to 15 days of finishing the live sessions?

I appreciate your comments.

Hi All,

It has been a while since I used CertMaster, and I'm a little bit confused as to the inclusion/integration of the laboratory aspect. I can distinctly remember being able to launch Virtual Laboratory environments in CertMaster Learn for both A+ and Security+, but much has changed since then (I think this was around 2022, give or take a few years). I've been looking at the product pages and even used the chatbot, but can't get the answer I'm looking for.

Basically, my company is looking into these Certifications:

1. A+ (both cores)
2. Network+
3. Security+
4. Server+
5. Tech+

If we bought just the CertMaster product, which ones would also have an integrated laboratory? For example, in the product page of Network+, it has the following bullet point

• Extensive practice: Engage with simulated labs, assessments, and questions to reinforce your learning.

So I would assume Network+ CertMaster Learn does have an integrated lab, and there is no need to purchase the standalone laboratory. Is this the same case for the others listed?

Has anyone ever posted a youtube video for your students on how to navigate a CompTIA lab and receive a notice it was removed due to copyright violation?

Does CompTIA still offer complementary certification vouchers for instructors?

Dear fellow instructors,

I am reaching out on behalf of Youth Development Project SA (YDP SA) – an accredited QCTO/SAQA training provider in South Africa.
Company Website

We are expanding our CompTIA course delivery in 2026 and are looking to connect with active CompTIA CTT+ certified trainers (or those with equivalent CompTIA instructional experience) who would be interested in partnering with us or being considered for training opportunities.

Specifically, we are looking for trainers who can deliver any of the following CompTIA courses:

• ITF+, A+ for Cybersecurity, Network+,
• Security+, CySA+, PenTest+, SecurityX (formerly CASP)
• SecAI+ (Expansion Series)
• AI Essentials Series: AI for Marketing, AI for Sales, AI Agent Essentials, AI Help Desk Essentials

If you are a qualified CompTIA instructor, please email my team at: [email protected]

How do we access instrucor resources now (ppt and book), before it was easy to purchase from comptia store ?

Short notice! I need a Cloud+ instructor starting this Tuesday, May 26th in O'Fallon IL. Class is 4 days - May 26 - 29 In-person. Travel + Compensation paid. Interested? Contact me. [email protected] 573-424-7541

When you have passed an exam, I recall us receiving an email from CompTIA to confirm a few details before they mail a complimentary certification kit. I just saw this on their website:



Is the certification kit no longer free? I remember there was a discussion about the wallet cards being discontinued but not about being charged a fee to receive the physical certificate (unless you received one and then would like to order a replacement certificate).

Hi everyone,

New instructor here, posting on behalf of a student who just passed her Security+ SY0-701 — very proud of her!

CompTIA's website states that the Security+ CertMaster CE CEU program is only good for the Security+ V6 (SY0-601):

Does anyone know how a student might renew the SY0-701? It looks like they just buy the $50 CE token in a quantity of 3 — or purchase it 3 times? I'm not clear on how that verifies that they actually completed any continuing education. Does a student pay these fees and then still have to turn around and pay for an approved program separately? In other words, after paying the fees, do they then also have to submit proof of continuing education?

Additionally, if they pay for a continuing education program outside of CompTIA, do they still owe CompTIA $150 in renewal fees on top of that?

Any clarity would be greatly appreciated — I want to make sure I'm pointing her in the right direction.

(Note: First post in the community here. I apologize if this has been answered previously. I tried to find an answer but I unfortunately was unable to turn up anything.)

To say things have been slow even for experienced CompTIA instructors like myself would be a massive understatement.

Do any of you have any recommendations for training companies or brokers that hire for single week classes?

We have a mature student who is looking to receive some one-to-one support with CompTIA A+ (and then Security+). Initial requirement is 1 hour per week for 4 weeks.

We are launching some new products in the next couple of months that will also require one-to-one support in a similar format.

Would suit someone looking to earn some additional income and really make a difference to a great student!

We are based in London, UK but work can be completed remotely.

Is it possible to extend the validity of my exam voucher?

Hello
Could somebody please give me a URL, so that I can purchase the
latest A+ instructor kit?

Thank you


Bernard

I've got 25 years IT experience and over 16 specializing in security, so I'm not coming into this completely ignorant. But in taking the unit quizzes and practice exam in CertMaster, the questions seem way different than the material I've been studying the last couple months. I'm also going through the TTT recordings now but that seems in line with the CM material.
Are the exercises relevant for the test? Also, is there a better alternative for learning what I need to pass the exam?
Thanks in advance!

An admin, Stephen, said in one of his posts that that the best approach anytime anyone needs a voucher or discount is to reach out to their Account Executive. How do you find the Account Executive for your university? The Account Executive for DeVry University is no longer with CompTIA. How do I find the new Account Executive for DeVry University? I called the CompTIA Customer Support and they told me to reach out to my university to find out who the Account Executive is. However, I'm the contact! So, I cannot reach out to myself. Please help!

Hi everyone,


I just wanted to check if anyone has received their exam voucher after attending all six sessions of the CompTIA CIN TTT Series: SecAI+?

I have been working on a resource to help students pass the A+. How do I go about working with CompTIA to get my site to be an authorized resource?

Anyone from Kenya who has done the CompTIA Hybrid Server Pro Core I and II certifications?