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Single Sign On For Labsim.

Jzol
Jerry93 said:
Mine seems to be working fine but we have had multiple students reaching out because they are no longer able to access their content. A password reset has worked for a few but others are still experiencing issues. Some courses are asking my students to enter an access key even though their courses are active. This has been a terrible transition from CompTIA.

I think one of the worst changes (although this occurred sometime ago) is us instructors not having the ability to reset students passwords anymore.
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I guess mine was from the SSO, my instructor account merged with my old college I worked at it is showing. I have some students on Security Pro where nothing is coming through, if they call the number for account merging, they are told to submit a ticket and its been a bit now so getting worried now. I've been overriding grades more than giving feedback D:
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Single Sign On For Labsim.

Jerry93
Jzol said:
How are people signing into their instructor account or is it down because Cloudflare? I have my actual account for my certs and I HAD my instructor one and was told not to merge the two but I can't get into the instructor side of CompTIA D:
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Mine seems to be working fine but we have had multiple students reaching out because they are no longer able to access their content. A password reset has worked for a few but others are still experiencing issues. Some courses are asking my students to enter an access key even though their courses are active. This has been a terrible transition from CompTIA.

I think one of the worst changes (although this occurred sometime ago) is us instructors not having the ability to reset students passwords anymore.
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Vouchers

T
Raydo Matthee said:
Totally agree, @Gregory Childers — contribution should be a core part of the voucher ecosystem. If we want to elevate CIN beyond a freebie portal, we need a clear framework that rewards meaningful engagement.

Here’s a thought: what if we outlined high-priority instructor contributions that deliver immediate value to the community and help justify voucher allocation? Things like:

  • 🧠 Sharing teaching strategies, annotated slides, or visual metaphors for tough topics
  • 📦 Uploading labs, worksheets, or branded onboarding guides
  • 🗣️ Answering questions, welcoming new members, or hosting study groups
  • 📊 Reviewing shared resources or offering feedback on CompTIA tools
  • 🌍 Promoting CIN locally or sharing success stories from the field
We could even gamify it — badges, dashboards, or a modular tracker to spotlight top contributors. That way, vouchers become part of a value loop, not just a handout.

Happy to help blueprint something if others are keen. Let’s build a community that teaches, shares, and scales.

—Raydo
Johannesburg | Strategic Architect & Trainer | Skunkworks Africa
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Hi @Raydo Matthee Love your comment Let’s build a community that teaches, shares, and scales. I am in!
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CIN TTT Series: AI Essentials and AI Prompting Essentials

Abu Afza
Stephen Schneiter said:
Hi Everyone, thanks for letting me know that the confirmation email for session 1 was not coming through. I have scheduled an email confirmation to go out later today. So, if you have already registered for the event, you will see a confirmation email, just for session 1 in your inbox. It will contain a calendar invite as well. All of the other email reminders should come through as normal.
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Thanks
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