I run my training through LabSim, and the way CompTIA has implemented SSO has been devastating to my business. My school LabSim/TestOut account has been merged with my personal SSO, and as a result I’ve lost access to all my current and archived class data.
This isn’t a minor inconvenience. My business has been directly and negatively impacted. Even if my students eventually recover their accounts, I still have no access to years worth of training reports, custom exams, and related data that I rely on to track progress, document outcomes, and run my program responsibly.
At this level, I expected a smoother transition and far more care for the data that underpins my work