I agree. This would actually be a good topic to discuss during the TTT sessions - How to properly utilize the "supplemental resources" co'z as you stated, the resources should have been part of the main material, not just as supplemental.

BGRiddick said:

Hello All,

One of my students brought this to my attention, and I am passing it along as it appears to be a newly added resource on 9/3/25(per the metadata on PDF). Some
months ago I recall many wanted an ebook for this course, not sure if that’s the official intent of this resource, but it is a 737 page PDF of the Perform without the labs and videos. It is located under the 3 vertical dots menu (see photos), at the very bottom
under Resources>Reference>Course PDF.

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Thanks for the info.
The learning materials were previously named as "accessibility document". It is good that they have now named it as "course PDF" instead.

A few months ago (after the purchase of CompTIA), there had even been queries if the learning resources would be sold separately. I'm glad to see that this is not the case.

Well, unless it's something like Cloud+ or something...

jarrelrivera said:

I understand your point. It would have been good to have 11.3 as a separate Module.

However, I reckon that they placed 11.3 Types of OS under "Managing Support" so that the students would know the various OS that they may need to support, along with the (11.3.6) OS compatibility issues, (11.3.7) Vendor life-cycle limitations) and how it ties up in (11.3.8) managing a support ticket

Meanwhile, did you notice that there's no 11.4? From 11.3, it jumped to 11.5 Additional resources.
The only item that has 11.4 tag is challenge live lab: resolve help desk tickets.

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Yeah, I noticed they do that with several modules. I don't really care for it. And they put some of the material in additional resources that I feel should really be placed with the rest of the material instead of being treated as supplemental.

I understand your point. It would have been good to have 11.3 as a separate Module.

However, I reckon that they placed 11.3 Types of OS under "Managing Support" so that the students would know the various OS that they may need to support, along with the (11.3.6) OS compatibility issues, (11.3.7) Vendor life-cycle limitations) and how it ties up in (11.3.8) managing a support ticket

Meanwhile, did you notice that there's no 11.4? From 11.3, it jumped to 11.5 Additional resources.
The only item that has 11.4 tag is challenge live lab: resolve help desk tickets.

Why would anyone use TTT for CEUs? Just take the next higher level exam.

Fanuel said:

Please when you're assisted CompTIA Support let us know so we can learn the procedure.

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Who do you ask Rick Butler or me? CompTIA Support does not read here. This is something, that should not happen. And when, the instructor should not ask a trainer Forum for solving this. The first thing is to contact the CompTIA Support (from the Student). And as i said: Advise students to use a private Mail Account, and then, use th scholl/ University account as business contact..
My 2c..

Rick Butler said:

If you look on the Proof of Participation, you'll see the number of CEUs and which exams they will credit.

View attachment 2409

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It is very clear on the credits

Congratulations!

Please when you're assisted CompTIA Support let us know so we can learn the procedure.

Thanks for sharing @BGRiddick

No, the sessions will enable you to prepare for official exam and if you are an instructor, the Security+ TTT sessions will assist you on how you can deliver lessons and support your student prepare for exams.

I hadn't noticed this. I am so glad you posted this, thank you!

If you booked Labs directly via Skillable, you could monitor the Students from the Classroomview there (directly the Lab steps).
Don`t know it the class enrollment in the the Certmaster Products allow this on. With Zoom or Co, they need to share the Screen with you.

I've contemplated on whether to respond to this thread, but ultimately what helps promote progress and moves us forward is the ability to provide perspective. What I didn't see in any of the posts is anyone with direct military experience. I served in the Navy for 22 years. As a retired Information Systems Technician Chief (ITC) I can tell you that a lot of what you're seeing is a culture that has been built over the course of the last 20 years. The Cyber Security Workforce Framework was thrown on the military without the proper foundational elements, so what you ended up with is people being force-fed information that they didn't really comprehend just to satisfy the prerequisite requirements to get the certifications. The understanding was that the real "on the job training" would happen once they were at their commands by Subject Matter Experts. I know this because I lived it. There are shortcomings throughout the process, but unfortunately, it's not going to change because the end results are satisfying the mission expectations.

mannmoore From Inglewood​

Let us wish him happy birthday

For SecurityX Cert. you need 75 Points. for Cysa 60
That counts for all Exams below, except Cloud.

I think passing the Exam SecurityX befor Dec. is the best way. it is not harder then Security + (imho). Just a little bit more Top down Approche...


Or you apply the Hours for the TTT of SecurityX to the CySA Renewal. (that will not get you to the 60 Points).

Depending on how much time you have for your Course, and what students wanna do. It may up to you a Trainer, to recomment Labs or not.
Having to many Labs may not as bad has having not so many..

Make your own Plan for your Course timings. Do not rely on others.

imsrj.cse said:

One of my student has lost access to old email, is it possible for him to transfer his Lab account (Portal.comptia.org) and associate to another email id

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Did you not tell him, to use a private, personal Email Account and not a School or employee Account for his SSO Data?
One of the First things i tell students, when they need to sign up for CompTIA or other Vendors. Don`t you do that?

As Rick mentioned, he should contact support.
And have proof of the old account

RazanAlharbi said:

عزيزي ستيفن،


أتمنى أن تكون بخير. أطلب منكم التكرم بدعمي في توفير قسيمة لامتحان CompTIA A+ Core 1. يرجى إعلامي بأي خطوات إضافية مطلوبة من جانبي.


شكرا لمساعدتك.

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I assume St. does not read Arabic. Since this is a Engl. Forum, it would be nice to post Questions and Answers also in Engl. so that all can participate... I assume otherwise you will not get a lot of responses.
Thank you for your understanding.

google says:

I hope you are well. I would like to ask for your kind support in providing me with a voucher for the CompTIA A+ Core 1 exam. Please let me know if any additional steps are required.Thank you for your assistance.
---
Each TTT contains in the Beginning the Rules to recieve a Voucher for participating in the TTT.
Usually they are:
- Watch all or most of the Sessions
- Wacht them online or shortly after the TTT (Deadline)
- Be a acitve, registered Member of CIN
- Use the same Email for the TTT as for CIN.
IF you do not match these, there will be no voucher available. (Watching the TTT some Months later). Then you have to pay for the Voucher by yourself or ask your CompTIA BCM if they can help you.
But this is answered some many times, if you use the search function, you would have seen, that this is already answered in detail over the years.
CompTIA may change the rules for TTT Vouchers anytime,..

ISAAC ADEKANYE said:

BUT I JUST PASSED AND CERTIFIED WITH THE 1100 SERIES OF THE A+ RECENTLY, AM I STILL TO DO THIS 1200 SERIES AND ALL I THINK AND WANT IS TO BE CERTIFIED AS COMPTIA TRAINER...... PLEASE I NEED A RELIABLE RESPONSE AND ALSO ON HOW OR WHAT I CAN DO TO BE A COMPTIA CERTIFIED TRAINER..... PLEASE GIVE ME THE PROCESS TO BE A COMPTIA CERTIFIED TRAINER....

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Why using all caps Letters (= Shouting in the Forum). Why u cry like a baby to get something that is not something you can request as you wish, instead it is granted for Free other Conditions from CompTIA to Trainers. There i no process to be certifiered as a CompTIA Trainer. You may teach a course without passing the Exam. It is no requirement by CompTIA. So, to not spread Fake News here. Read in the Forum, everything you wrote about, is answered a few hundert times...

Thank you. I saw that last week, when my Students had Access to the securityX PDF, which i had not the week before..
great Improvement..

MikeMcNutt said:

When one attends the TTT sessions does one get a voucher for the corresponding exam or is a voucher that can be used on any CompTIA exam?

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A Voucher with Experation Date for you (not to resell or gift to someone else) for that TTT Course. Nothing more or less.. Should be mentioned in the Beginning of the TTTs