• To ensure you get the most out of your CIN membership and stay connected with the latest updates, we are asking all members to update their community profiles. Please take a few moments to log in and: • Complete all sections of your profile • Review your current information for accuracy • Enter an alternative email address if desired (CIN requires your valid business email address for your training organization). Keeping your profile up to date helps us better serve you, ensures your account is correctly linked with CompTIA’s CRM, streamlines processes, enhances communication, and guarantees you never miss out on valuable CIN opportunities. Thank you for taking this important step! step!

College Contact

Hello,

Where can I find CompTIA associates who work with colleges. I'm an instructor with Rowan College of Gloucester County in NJ. Im having an issue with my students registering on the Certmaster platform. Any assistance would be beneficial.

@Brandon G, it looks like your CSM is no longer with CompTIA. I am sending an intro email to you someone else in the CSM Team who can assist you with your issue.

Personal CompTIA account vs my Partner Approved Account

Here is how I do it.
  • Personal account - my original account where my certifications are. This is the account I used when I originally signed up for CIN because I was associated with a partner as a contract instructor to begin with years ago and didn't have an email address from them.
  • Business partner account - this is the account I use as a program manager to assign materials for our instructors, etc.
  • Instructor account - To make things even more confusing, I have a 3rd account as my "teaching" account because one of the places I taught couldn't used my personal account because it was already associated with another partner and I didn't want to unassociate it. There was a period of time I taught for 2 different CompTIA partners so they needed to stay seperate.

I refuse to merge my personal and business accounts because of the certifications I earned. They are mine. They are not my employers. Those certifications will move with me if I get a different job. I'm not planning on that anytime soon, but, if I did, I would lose access to my business email and potentially that business account.

Just my experience. I'm sure others are different.

Personal CompTIA account vs my Partner Approved Account

Hi, just like to ask, I have my existing comptia account tied up to my personal account, now, we got approved as a partner, I logged in and registered using my corporate email which dont have any certifications tied up. Is there a way to combine those two? or do I need to combine those two? or just leave it like that,,, the CIN requires business email....

New CompTIA web site launch

Am I wrong in thinking these are the rebranded TestOut kits?
No you are not wrong, What you saw are the TestOut products now with the CompTIA logo. TestOut is now fully integrated. I'm using their Cyber defender Pro course to build the CySA+ course in the university I work.
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APAC Delivery Partner Meet-up

Shout out to all our CIN members in the APAC region! Join us for an informative webinar where we’ll share updates, insights, and plans for the future of CompTIA.

Register here!

Date: June 16th, 2025

Start time:

  • India: 10:30am
  • Indonesia/Thai: 12:00pm
  • Malaysia/Singapore/Philippines 1:00pm
  • Japan: 2:00pm
  • Australia: 3:00pm
Here’s what you can expect:
What’s Changed and What’s Stayed the Same
  • Key updates from Peter Schalkwijk, Vice President for APAC Business Development, CompTIA.
  • Our global vision for 2025 and specific goals for the APAC region.
CompTIA Roadmap Overview & Updates
  • The value and positioning of CompTIA in the training and certification space.
  • Learning platform transition.
  • New website experience.
  • Exciting product launches and updates for 2024/2025.
  • How certifications are designed to work in APAC countries.
Q&A Session
  • Get your questions answered live by our experts.

New E-Commerce Store Tutorials

Hi Stephen, thanks for the videos — they’re really helpful.

I’m not sure if I’m addressing the right person, but one thing that’s been triggering my OCD is how the certifications are displayed on the page. Right now, they seem scattered and listed alphabetically, which doesn’t feel intuitive. I put together a simple mock-up that groups them by certification type, which I think makes more sense.

Hopefully, this small piece of feedback can help improve the experience for everyone as the new website takes shape.

I'm so glad someone said this. I was thinking the exact same thing, lol.

Sorting by clicking a category tab doesn't fix the problem--they should be listed according to item type as well (e.g., Compcert, Certification, etc.). And entry-level items should be listed higher on the page than expert-level items. I'm thinking about my students who come in knowing literally nothing about CompTIA, and I'm trying to explain to them what these things are. If the items they'll need are listed at the top of the page by default, it would be much easier to acclimate them to all these products!

CompTIA in Apprenticeships

Making someone study for and pass five CompTIA certifications is "onboarding" for your customers? :D
Surprisingly, yes. I've assisted on onboarding programs for multiple companies where I was required to teach certification courses for interns in order to help them prepare for passing the exams.
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Release date of the CompTIA Tech+ Instructor Edition eBook on comptia shop?

I'm glad to see the CompTIA Tech+ eBook after the website changes, which currently seems to only be available as a Student Edition. However, I'm looking for the Instructor Edition. How much longer until the CompTIA Tech+ Instructor Edition eBook is released/available.
Hello @sirithanatharathorn, I checked with the Product team about it and here is the response I received. The Tech+ Instructor eBook V6 is now available on the website. https://www.comptia.org/en-us/certifications/tech/

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