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  • Question
Exam Voucher got Expired

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Hi CIN CompTIA Team! I hope you are doing well.

I am currently waiting for my CySA+ exam voucher.
While checking my email for updates, I discovered that I had previously been issued an A+ exam voucher.
Unfortunately, I was not aware that I had received it, and I only noticed it after it had already expired last month.

I understand this was completely my oversight, and I'm sorry for missing it.
I know the voucher has already expired, and I completely understand if it can't be reissued.
I just wanted to ask if there might be any chance of renewing or reissuing it. I would greatly appreciate your consideration and any assistance you can provide.

Thank you so much!

Exam Rules - BEWARE!

It isn't just since the AI explosion that I had these same type of issues. No whiteboards, even blank, and you and I had the same thought of sheets over desks for things that couldn't easily be removed.
I have a wihteboard installed on the wall beside my desk. I hang a towel over it to cover it during exams.

CIN TTT Series AI Fundamentals Session 1

Hi @Stephen Schneiter , I just sent an e-mail with the same request. I have NOT gotten the welcome e-mail from CIN for the AI Fundamentals with the access code for the course in CompTIA. I changed my e-mail on CIN last week, but still did not get the welcome e-mail. Could you please send it to me at [email protected]? I have attended all sessions of the AI Fundamentals with @Jill West Thank you!

Exam Rules - BEWARE!

Just took Linux+ today from home and with Pearson's (probably updated AI system) it was flagging crazy things in my exam room that didn't exist. And of course the process is done on your phone before you even talk to a human. I eventually ended up covering everything with blankets and ripped a small clean, dry-erase whiteboard off the wall to be able to pass the check and eventually sit the exam. Taking and passing the exam was the least stressful part of the experience. Mind you, this is my cert exams room and I have carefully structured it to make the process as easy as possible with a desk in the middle of the room away from everything, other items covered, etc. I have taken several exams with the same setup without any problems over the past 3 years. However, I noticed over the past three months that Pearson's system was getting stricter and stricter (it's seem to me like a poorly-trained or still-in-tuning AI model that is overfitting data and generating lots of false positives) ad started complaining about things that didn't exist. By the way, if you have any framed certs in your exam room, they might also get flagged. It kept identifying them as tablets, so I took them off the wall. If it continues in this trend, I will probably return to driving to testing centers. It's kinda ironic because up until 3 or 4 years ago I preferred testing centers and was reluctant to take exams online, but after trying one or two and organizing this room for that purpose, I have gotten used to taking exams online. Oh well :) I guess it all goes in cycles. -Moez
It isn't just since the AI explosion that I had these same type of issues. No whiteboards, even blank, and you and I had the same thought of sheets over desks for things that couldn't easily be removed.

Exam Rules - BEWARE!

I think the main issue is that he USED the touch screen. The issue, as I recall, was that his mouse stopped working in the middle of his exam, so he used the touch screen. I am going to make a note to ask Pearson Vue if that is a thing... can we use a screen that has touch if we do not actually touch it.
It's fresh on my mind since I took the exam today. The proctor explicitly asked a question about whether my screen is a touch screen. So, I suspect Pearson Vue will not allow you to test with a touch screen even if you don't touch it. -Moez

Exam Rules - BEWARE!

Just read the article, it's a very well written reminder.

I remember the last exam I took from home, I had to unplug 3 of my 4 monitors before I could sit it, that's a royal faff, but it's something we know we need to do👍
Just took Linux+ today from home and with Pearson's (probably updated AI system) it was flagging crazy things in my exam room that didn't exist. And of course the process is done on your phone before you even talk to a human. I eventually ended up covering everything with blankets and ripped a small clean, dry-erase whiteboard off the wall to be able to pass the check and eventually sit the exam. Taking and passing the exam was the least stressful part of the experience. Mind you, this is my cert exams room and I have carefully structured it to make the process as easy as possible with a desk in the middle of the room away from everything, other items covered, etc. I have taken several exams with the same setup without any problems over the past 3 years. However, I noticed over the past three months that Pearson's system was getting stricter and stricter (it's seem to me like a poorly-trained or still-in-tuning AI model that is overfitting data and generating lots of false positives) ad started complaining about things that didn't exist. By the way, if you have any framed certs in your exam room, they might also get flagged. It kept identifying them as tablets, so I took them off the wall. If it continues in this trend, I will probably return to driving to testing centers. It's kinda ironic because up until 3 or 4 years ago I preferred testing centers and was reluctant to take exams online, but after trying one or two and organizing this room for that purpose, I have gotten used to taking exams online. Oh well :) I guess it all goes in cycles. -Moez
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Reactions: Bruce Weaver

Exam Rules - BEWARE!

Well, I'm glad it's working for you. As for me, I won't trust it for myself. My biggest problem is the stories that I've heard about the lack of grace that happens. I'm sure it's not that way in every situation, but I won't roll the dice like that when it comes to a cert. And again, it's more convenient to use our school's test center or the one down the street for me.
That is a strong reason why I prefer remote testing. The nearest test center to my house is eight miles from the house.


It's much easier to walk into my home office and close the door and take an exam. I've tested remotely from home since 2020 with no issues. The only exams I take at a testing center are ISC2 exams, like the CISSP and CCSP because they don't offer the option of online testing. ISACA, Microsoft, AWS, and the PMI all offer online exams.

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