• To ensure you get the most out of your CIN membership and stay connected with the latest updates, we are asking all members to update their community profiles. Please take a few moments to log in and: • Complete all sections of your profile • Review your current information for accuracy • Enter an alternative email address if desired (CIN requires your valid business email address for your training organization). Keeping your profile up to date helps us better serve you, ensures your account is correctly linked with CompTIA’s CRM, streamlines processes, enhances communication, and guarantees you never miss out on valuable CIN opportunities. Thank you for taking this important step! step!

Single Sign On For Labsim.

I understand the reason for moving to the Single Sign On for Labsim, but doing that has caused a lot of issues for my students. Prior to this month, I was able to send my students temporary passwords if they forgot their passwords. With the new system now in place I no longer have the ability to do that. Because most of my students only have school email accounts(K12), the password reset procedure is creating a lot of unhappy students and parents. I already reached out to our corporate IT to see if they could whitelist CompTIA, but it seems to be a long and daunting process. I have also tried getting my students to move over to a personal email, but that still has its oen issues. Are there any suggestions as how to proceed with the issue? Are there any other instructors having the same issue?
Today was the first day I started getting information from students having issues getting in. All seems to be very confusing.

Access Codes

What is the cost for access codes for my students? Where can I review access codes? (I want to make sure that I cover the cost for my courses.)
Hello @Deltaonyx, you will need to have a conversation with your CompTIA account representative for your organization. They will be able to answer all of your questions about student access and course cost.

Ahead of the Curve: CompTIA’s 2026 Product Roadmap & Innovations

I wanted to ask the following question tomorrow at Ahead of the Curve: CompTIA’s 2026 Product Roadmap & Innovations, but I will not be able to listen to it.

Is CompTIA planning to bring back the old subscription service, like TestOut had, where you have access to as much learning material for a monthly price?

Thanks,
No current plans to bring back this subscription service but we will continue to consider different business models for distribution! Our data showed that users rarely had meaningful usage in more than 1 course through this service.
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CIN TTT Series: AI Essentials and AI Prompting Essentials

At last!! We are finally ready to kick off our special TTT series around the CompTIA Compcert courses. While these will not be tied to a CompTIA certification exam, as always, we will provide a certificate of attendance that you can use to show for professional development.

Our first series will be the new version of CompTIA AI Essentials and AI Prompting Essentials. This will be a five-session series designed to provide the following knowledge and skills:
  • Learn what defines artificial intelligence from other types of intelligence and computing
  • Practice communicating about AI effectively
  • Explore AI tools and the ways they can support your organization
  • Craft effective prompts for AI chatbots
  • Navigate the privacy and security concerns AI technology presents
  • Prepare for AI's effect on the future of technology
  • Evaluate AI outputs for accuracy, bias, and quality
What: AI Essentials & AI Prompting TTT series
When: Mondays and Wednesdays, December 1-15, 2:00 - 4:00 pm CST
Who: Nick Pierce
Where: ON24
Register Here
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