Did Not Receive CertMaster Codes for SecAI+ and CySA+
- Certifications
- 16 Replies
Hi Stephen, I have the same question for SecAI+ - I did the TTT program as required but didn't get an email. However, the email I use for my main CompTIA account and the email I use for CIN are different. Could that be the issue?Hello @janchester27, for access to the CertMaster Perform content, an email with access code and instructions were sent out once someone finished the first session, either live or on-demand. I can go back and forward the email to you. You should see it in your inbox later today.
As for the SecAI+, I will go back to the distribution list and see what I can find. If you are not receiving the emails from CIN, you may not have received the exam voucher email. I will reach out to you directly about the voucher.
Thanks!
Marcelle Lee