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Rick Butler · Dec 5, 2025

There's nothing in the On24 platform that I can see when a participant watched a particular video - only perhaps when the completed the video and earned their certificate (which is why I always tell people to get their certificate right then and there, in case there is a discrepancy. CompTIA's data team vets these for potential fraud before placing the order with PearsonVUE. This usually can take 6-8 weeks to do.

These days, with the changes at CompTIA, things have been a bit slower as the company reorganizes things. And with the holidays upon us, even more so.

MOHAMMAD SALAH · Dec 5, 2025

Is there any updates regarding this issue ?did any one got the vouchers?

smittal · Dec 4, 2025

No, I completed a few days after the last session, but I do not remember the exact date. Can we check the last time those videos were watched?

Mark Anthony Germanos · Dec 4, 2025

Rick Butler said:
Krebs had a great posting regarding the Superbox, supposedly, to provide free streaming access to just about everything you can imagine. But...when it's free, YOU are the product. The sad thing about it is that folks are going to probably buy these things up. Meanwhile, it might be an interesting toy for a cyber class to look at in a sandbox.

Pretty wicked this thing, though.

Read about it...and tell me what you think.

Is Your Android TV Streaming Box Part of a Botnet? – Krebs on Security

/r

What’s sad is people know they are the product and they still use the freebie. It’s as if they don’t care anymore.

Mitch Garvis · Dec 4, 2025

Katie Hoenicke said:
Hi Mitch! We have not yet built that functionality into the platform, although there is a way to do it via a deeper integration with Skillable. Perhaps I can connect you with a member of my team to discuss further if you would be willing to take the time?

Hi Katie! I would be delighted. What do you need from me?

Katie Hoenicke · Dec 4, 2025

Mitch Garvis said:
Hey folks! When I use the LODS (Skillable) labs I can easily monitor my students lab progress or watch their screens. Is there a way to do that from the CompTIA Learning Platform? I don't see it. Please advise!

Hi Mitch! We have not yet built that functionality into the platform, although there is a way to do it via a deeper integration with Skillable. Perhaps I can connect you with a member of my team to discuss further if you would be willing to take the time?

Rick Butler · Dec 4, 2025

smittal said:
I have completed all my Linux+ TTT sessions. Please let me know when I will receive the Exam Voucher.

Did you *just* complete them? Because if so, I'm afraid you wouldn't qualify for a voucher. You would have needed to complete all the sessions by October 23 (two weeks after the last scheduled session) in order to qualify.

smittal · Dec 4, 2025

I have completed all my Linux+ TTT sessions. Please let me know when I will receive the Exam Voucher.

Jill West · Dec 3, 2025

Esther S. Stepansky said:
Next time that happens be sure to email Stephen! It like it was more "managerial" than hands-on. I thought the PBQs were perfectly appropriate and actually enjoyed doing them for once.

I did, a couple of times. But I think he must've been too busy. It's okay, I've moved on to another cert to study for. Next time!

Shea Bennett · Dec 3, 2025

precious said:
Yes three are many topics that are challenging for students to understand and some of the topics they are hard from A+ to Security for exam, DNS TXT records (SPF/DKIM/DMARC) and the we have subneting in CompTIA Network plus, Cryptography in Security plus.... I use analogies.

Imagine your email domain is a house, and the internet is a big neighborhood
- SPF = List of Approved Delivery Guys
- DKIM = Signature on the package, puts a tamper-proof signature on each mail you send
- DMARC = The House Rules on What to Do with fake mail, decides what happens to suspicious mail
For Subnetting,
Imagine a big city (a network) with thousands of houses (IP addresses). If the city is too big, managing houses becomes confusing.So we create suburbs/subdivisions (subnets)
Cryptography- Locking a Message in a Box with a Key, anything is secure because of it

Though not enough info but it assist students to understand underlying idea.

Very good! I will bootleg it. ;-)

Wenzel25 · Dec 3, 2025

precious said:
Huge thanks to @Stephen Schneiter for the incredible support and resources. The journey was challenging but incredibly rewarding!

Huge congrats

Gregory Childers · Dec 3, 2025

They always record the sessions. You can access the recordings from the same link for the live meeting.

precious · Dec 3, 2025

Gregory Childers said:
It was support from Pearson Vue.

Luck you! Wishing you all the best as you are preparing for it.

precious · Dec 3, 2025

Yes three are many topics that are challenging for students to understand and some of the topics they are hard from A+ to Security for exam, DNS TXT records (SPF/DKIM/DMARC) and the we have subneting in CompTIA Network plus, Cryptography in Security plus.... I use analogies.

Imagine your email domain is a house, and the internet is a big neighborhood
- SPF = List of Approved Delivery Guys
- DKIM = Signature on the package, puts a tamper-proof signature on each mail you send
- DMARC = The House Rules on What to Do with fake mail, decides what happens to suspicious mail
For Subnetting,
Imagine a big city (a network) with thousands of houses (IP addresses). If the city is too big, managing houses becomes confusing.So we create suburbs/subdivisions (subnets)
Cryptography- Locking a Message in a Box with a Key, anything is secure because of it

Though not enough info but it assist students to understand underlying idea.

nelson.silva · Dec 3, 2025

Dear Stephen,

I would like to know if all the sessions will be recorded?

Regards,

Nelson

markwheatland · Dec 3, 2025

Hi All,

We are looking to focus some of our training in 2026 and I'd be interested to know if you as a community have identified specific concepts with the domains for A+ Network+ and Security+ that always cause learners problems.

eg in A+ and Network+ we often find that our learners struggle with the DNS concepts more than most others.

Do you find there are key subjects you always have to go over or explain in more details across the above three certifications.

I appreciate this is a little vague but I would value the community's thoughts and feedback.

Many thanks

Mark

Gregory Childers · Dec 3, 2025

precious said:
Wooho! That's amazing! Good luck as you will have to sit for it, curious to know the support team from CompTIA or Pearson VUE?

It was support from Pearson Vue.

precious · Dec 3, 2025

Gregory Childers said:
I contacted the support center, and they provided me with a new voucher that doesn't expire until November 25, 2026.

They were INCREDIBLY helpful.

Wooho! That's amazing! Good luck as you will have to sit for it, curious to know the support team from CompTIA or Pearson VUE?

Gregory Childers · Dec 3, 2025

precious said:
That's terrible. Have you tried calling them to explain? Maybe they can make an exception.

I contacted the support center, and they provided me with a new voucher that doesn't expire until November 25, 2026.

They were INCREDIBLY helpful.

Shea Bennett · Dec 2, 2025

@Stephen Schneiter Is there any way possible to extend access to Certmaster for Linux+ from the TTT to like 12/31/2025? Many of us activated early (not knowing it would cut off quickly) and I want to be able to finish but the cutoff is 12/13/2025. I want to make sure I'm learning exactly what my students will experience on the Certmaster platform. I'm almost done, but need a little more time (like some others who joined the TTT session).

Is this possible at all?

Do the Linux+ vouchers seem possible before New Years?

precious · Dec 2, 2025

VICTOR CHIDI OKPURUKA said:
Congrats @precious

Thank you so much

@VICTOR CHIDI OKPURUKA

precious · Dec 2, 2025

Brian Wafula said:
Congratulations!

Thank you so much

Mitch Garvis · Dec 2, 2025

Gregory Childers said:
It never made any sense to me why some clients insisted that I constantly retest every time a new version of a CompTIA exam was released.

I completely agree! I have been asked to take the newest version of an exam once, but when I told the training provider (who is known for not paying very well) that my certs were current, and I would only take the new exam if they provided me a voucher, they demurred. With that said, you have clearly been in the CompTIA world MUCH longer than I! I took my first CompTIA exam in 2021... so yes, I could take the new A+ Net+ Sec+ CySA+ if needed, but they would only be one version off from what I originally taught. My Linux+ and SecurityX certs are the current version... but only because I just sat them!

Gregory Childers · Dec 2, 2025

Mitch Garvis said:
For the first couple of years I framed my certs. I eventually threw them out. I also want to learn what is useful, but the reality is a lot of companies want us to hold certifications for the classes we teach.

It never made any sense to me why some clients insisted that I constantly retest every time a new version of a CompTIA exam was released. I have six Security+ versions, five Network+ versions, four A+ versions, three CySA+ versions, two Cloud+ versions, two CASP+/SecurityX versions, two ITF+/Tech+ versions, and two Project+ versions. None of my clients have ever asked me to retest for Microsoft, ISC2, or ISACA. Only CompTIA.

I'm done with that. If I have a CompTIA cert, I'll maintain it with CEUs but I'm never retaking an exam for something I already hold ever again.

Mitch Garvis · Dec 2, 2025

Gregory Childers said:
I no longer care about getting another piece of paper to shove in a folder and care more about learning something new and useful.

For the first couple of years I framed my certs. I eventually threw them out. I also want to learn what is useful, but the reality is a lot of companies want us to hold certifications for the classes we teach.

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